Pottery Barn

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600 Broadway
New York, NY 10012

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(212) 219-0373
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Pottery Barn will not fix anything on any item you purchase from them beyond 1 year. Our sofa starting falling apart in the second year and they refused to replace the cushions. ...

Furniture/Customer Service 6/18/2006

Pottery Barn will not fix anything on any item you purchase from them beyond 1 year. Our sofa starting falling apart in the second year and they refused to replace the cushions. Buyers beware. Cons: Do not shop at Pottery Barn --- they do not stand more
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Editorial

  • In Short
    One of Williams Sonoma's three retail branches, Pottery Barn started with dishware and crystal, and then expanded its inventory to include everything from shower curtains and linens to leather couches and bed frames. Everything is cool, in a spare, semi-rustic way, and the chain's customer-service philosophy and on-site decorating advisors ensure a pleasant shopping experience.

  • 6/23/2008 Provided by Citysearch
Additional information
  • Neighborhoods: SoHo, Downtown
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