I love this store. It is my favorite jewelry store in Manhattan. I have two beautiful pieces - one a sort of sterling silver faux bois bracelet with an acorn charm and most recently purchased, a stunning gold calla lily shaped ring.
The ring, something I'd coveted for many moons, turned out to have some fragility around an inlaid stone. Nervous once, Fassbinder kindly re-fitted and secured the stone for me. Then, as fate might have it - I lost the stone anyway. Not only did Fassbinder take it back, replace and rework the stone, but did it free of charge. And, not once, did they make me feel bad or like I was a problem customer.
Service and staff here are fantastic.
Pros: unique, beautiful jewelry, great staff
Cons: expensive, but worth it
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