Important points:
- Good food
- Good waitstaff
- Only one bathroom for the entire restaurant. Seriously?
- Terrible manager named Lea. Treated our party of 13 as if we were unimportant, especially after a worker removed a weight that was on the base of one of the 6ft tall heat lamps. Within a couple of minutes, the lamp fell forward onto our table. The lamp cover & heating tubes shattered, as well as the glassware/plates that were on the table. Pieces of glass flew everywhere and sparks shot from the lamp, burning a member of our party on her face, neck, hand and back. I picked a piece of glass out of the back of her shirt where she had been burned by it. It had fused to her shirt from the heat.
The manager was slow to respond to our needs and did not express remorse or sympathy for the lady who had been burned. She was more focused on repeating that the insurance company would be calling the victim the next day.
Later on she stated in a curt tone, and I quote "I've removed the wine from your bill, which is $300", still expecting us to stay and continue eating inside the restaurant. By this time, we were so disgusted with her attitude that all we wanted to do was leave.
She argued with the head of our group over the bill and after half an hour of arguing said "Fine, if that's what you want to do, do that." Not once did she apologize to anyone in our group, least of all to the member of our party that was burned by their equipment.
Never again will any of us come to this establishment. The manager's actions last night have tainted this place for all of us.
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