Ate here a 2nd time and experience was vastly worse than the 1st. Not the food; the food was decadent which is one of the reasons I returned, but the service was shameful and snooty.\r
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I rated food a 4.5 because it is a prix-fixe so there is not a whole lot to choose from and all the choices have small portions. \r
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I rated service 1.5 since the hostess and coatchecker was nice and we were seated on time with our reservation, but all else was inexcusably well below par. Our waitress clearly had a chip on her shoulder, with obviously cold eyes and exerting only the most minimalistic effort with the specials and wine, serving it just once. \r
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When she served the courses, she literally just plopped them down and vanished before we could even thank her for it. Then she left us alone for 45 min while we ate, and only returned to ask if we needed anything with our meal after we were clearly done. Yes, this happens when restaurants get busy, but her coldness was undeniable and way too apparent for that to be the case. All I can say is you could see it in her eyes that she didn't care and that made the difference for us.\r
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After ordering dessert and coffee, dessert came in a reasonable time but the coffee didn't make it for another 30 min. No apologies, no explanations.\r
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Took another 30 min to hail the water guy to ask for the bill. She brought it and then disappeared. What happened to good service and people realizing that even in expensive restaurants, a healthy tip still has to be earned? Some people really deserve that upscale rest. position, while others don't, so stop using it as your own personal power trip! You're not immortal, and no, you're not all that.\r
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Overall, the food was fantastic but the service is the reason I won't be returning. There are plenty of restaurants in the city with great food AND great service in New York, so please don't waste your hard-earned $ and time on this one.
Pros: Food, location
Cons: Service, small portions
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