My wife and I needed a ""new"" vehicle for our growing family, so we began our search on the internet. We found this dealership had MANY vehicles that fit our needs and they had some of the best prices for comparable in the greater Tampa Bay area...so we made the hour drive down. We were greeted by Tim and helped us located the vehicles we were looking for. Tim did a GREAT job of getting all the vehicles we were considering side-by-side so we could compare them closely, he even brought one from their Mazda dealership across the street. Tim went through each vehicle, pointing out features that we would have otherwise missed, and he paid close attention to our wants and needs.
We ended up deciding on a Pre-Owned 2011 Ford Flex, and it was in GREAT shape. Tim asked us several times if we felt comfortable with the decision and made sure this was a vehicle we would not only be happy with today...but for years to come. After we told him we were certain, we sat down and started working numbers and the payment was a little higher than we wanted to be at. Tim took the time to talk to the Pre-Owned Manager, Larry, who was sure to come over and show us the Retail Value and Comparison Pricing for the vehicle we chose....they were already WELL BELOW the pricing on both. Larry asked us to give him a few minutes, went back to his office and was able to work out a deal that made us happy, even though they had to give us more for our trade than it was really worth.
I am very pleased with my buying experience at this dealership. I never felt like they were trying to push me into anything and they listened to our concerns and preferences. They even offer a year of FREE MAINTENANCE, unfortunately I?m an hour away, otherwise I would definitely get good use of that. This dealership is family owned and operated and they treat their customers like part of the family?that?s rare these days. I?m extremely happy with our new vehicle AND proud to be a part of the Cox Family. Thank you Cox Chevrolet, Larry and especially Tim!!!
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