I was relatively satisfied with my experience with Dr. Torbarina until 4 weeks after my appointment, when I received a non-specific, impersonal LETTER telling me that my Pap Smear had returned ""abnormal results."" The letter did include ""informational pamphlets,"" which were apparently supposed to make me feel better, but when you're being told that you should schedule a cervical biopsy, some mass-produced, clinically general brochures with pensive-looking women holding flowers on the front are NOT adequate communication. I'm sorry, in this instance I think it's only appropriate to receive a personal call from your doctor or AT THE VERY LEAST a Nurse or Medical Assistant.
Cons: Unprofessional, Impersonal, Insensitive
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