I've been to many spas from average to luxury including Juvenex, Elizabeth Arden, Bliss, Townhouse, and Great Jones.
I first tried Lia Schorr because I got some kind of discount (perhaps through this website) and it was near my office. I went on a Saturday for a facial and an ionic eye treatment - early in the morning, at about 10. I had to wait 45 minutes, and to make matters worse, people who got to the spa after me were put in line ahead of me. The facial was just okay - but I really enjoyed the eye treatment (I have not had this treatment at any other spa so I cannot compare) - but it helped my under-30 but tired from working at a law firm eyes to feel like I had slept and look like I had slept, when I had not.
When I checked out, Lia asked if I wanted to get a package of 6 facials, and I said I didn't have time to use them at work because I'm too busy, but she haggled me into getting a package of 6 eye treatments. I figured this was doable since they are supposed to take 8 minutes (15 or so if you count for wiping the collagen stuff off, putting your makeup back on, etc.). I bill by the hour so that's about all I can do on my lunch break.
Eye treatment - today. I did not have to wait to get into the room, but as soon as I got there, the woman doing my treatment left for 15 minutes. When I went to check out, Lia told me I have 3 months to use the remaining treatments on the package, because I had waited to long to use them. THERE WAS NO EXPIRATION DATE! I told her that and she just said it was her spa and she could do what she wanted. I told her she had horrible customer service, and the whole reason it took me so long to come back is because I need a day where there wouldn't be a wait. Unheard of. At any other spa of quality, the matron would give you a free treatment! NEVER AGAIN!
Cons: LONG WAIT TIME - TREAT CLIENTS LIKE TRASH
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