I have heard some people refer to these Chinatown buses as being "sketchy," but I do not know anyone who has ever had a problem with them. This particular bus company actually does have a website. It is http://www.luckystarbus.com/ for anyone who might want to check it out. The prices are cheaper than say Shortline or Greyhound, but not by as much anymore. The difference used to be very large, but I think that Greyhound has been cutting their fares because of companies like this one. I believe that there are destinations aside from Boston, like Baltimore, Washington D.C., etc.
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