My coworkers and I went here for lunch today, and I ordered a chicken burrito. After two of us had our orders, the other two waited around for at least 20 minutes before we finally walked up and asked where our food was. The gal behind the counter shrugged and said, ""it's here."" It had just been sitting there, even though our party was very obviously still waiting!
Then when we got back to work and I started eating, I realized there was no chicken in my (supposed) chicken burrito. I got halfway through and finally found a little chunk of chicken, along with a big hunk of chicken fat. Gross. So my entire burrito had one piece of chicken and one piece of fat.
And to think, I could have just gone directly downstairs from work and gotten a delicious burrito from Chipotle! I know better for next time.
Pros: okay burrito, free chips
Cons: horrible service, long long wait, hunk of fat in food
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