As a wine professional in the service industry who's lived in NYC for 16 years, I'm appalled by the unprofessional behavior of the Vintage store manager. Any small praise I would have given to the store's selection of NY State wines is overshadowed by this employee. During a wine tasting at the store, he was rude, impatient, and arrogant, cutting me off as I tried to describe what wines I wanted to taste, barking at his staff in front of me, complaining about the dirty wine glasses leftover from the previous shift, making my overall wine tasting experience incredibly uncomfortable. I'm a believer in second chances and I'd have chalked it up to him having a bad day, if it were not for a second run-in with the manager over the phone, where I was met with the same tone and decibel while finalizing a wine event order. There are far too many wonderful wine shops where quality and service are unmatched. While they may not have the extensive selection of wines from NY State, Astor Wines, Pour, Frankly Wines, Chamber Street Wines all have a limited but very good selection from Hudson, Long Island, and The Finger Lakes. NY State wines can also be purchased online. Bottom line: Don't waste your time at Vintage.
Pros: NY State only wines
Cons: service, ambience, prices
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