Today (5/29/11) I went by for a mani/pedi when the door clearly states they are open until 6pm. Two of the women that work there were sitting in the back and there was no one else in the place. I am a regular customer there and have never had a problem --- in fact, I really liked giving them business. However, these women turned me away and told me I was ""too late""...even though it was only 5PM. I thought maybe they were closing early and went to go grab dinner...30 minutes later, I'm walking home and they're still open but not working. I didn't go in...I was embarrassed that they turned me away in the first place. You would think that if they're open, they'd want the business, but apparently they didn't want mine. I've only been friendly and appreciated them in the past - always tip 20% or more. Anyway, I thought that was deplorable. I will never go back. There's enough nail salons in NYC that there's no sense in going somewhere where they treat their regular customers like that!!! So disappointing.
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