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Worst Service and Manager - Review by citysearch c | O'Lunney's

O'Lunney's

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Worst Service and Manager 5/20/2008

I used to be a loyal customer of this establishment, but I was greatly disappointed the other evening. We were greeted by a server, but he then left on his apparent break. We did not see another server for the next 45 minutes. My friend had to go to the bar to get our own drinks. Once she got our drinks, the manager had to come to our table because our server had forgotten about us. The food was fine...but when the bill came, the drinks we had initially ordered from the server were on the bill (which we had never received). We had to argued with the manager to have them removed...she never took our word for it, we had to show her proof of purchase from the bar...(how often does that happen--- to remove one drink from the bill???) She was confrontational, and not accommodating, nothing was appeased, it was one of the worst pub experiences I have had. I will never go back there...and I do not recommend it to tourists or new yorkers... more
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