Kruger's Diamond Jewelers

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722 Congress Ave (at W Eighth Street)
Austin, TX 78701

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(512) 472-2485
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Kruger's Diamond Jewelers - Austin, TX
Kruger's Diamond Jewelers - Austin, TX
Kruger's Diamond Jewelers - Austin, TX
Kruger's Diamond Jewelers - Austin, TX
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Best

I have a pair of beautiful, large (2.5 carats/each) yellow diamonds. I needed them mounted in a setting that would show the beauty of the diamonds, but also be very versatile - s...

Worst

All reviews seem positive

Amazing service!! 2/15/2010

Stopping in Kruger's is a pleasure each and every time! The folks there are so helpful and make great recommendations. Pros: Friendly and great location Cons: None more

Best Jewelry Store! 2/9/2010

My fianc? and I had an incredible experience shopping at Kruger?s. We worked with Jennifer, who is amazing! She helped us throughout the entire process. She was friendly and efficient. We looked at several other stores, prior to going to Kruger?s. We really wanted something unique, but still classic and found the perfect thing. David, the Owner was friendly and very helpful. He was willing to work with us on price. We bought my engagement ring, wedding band, and my fianc??s ring. I would definitely recommend this place. Pros: Friendly, honest, helpful, great prices, beautiful designs Cons: None more

Made me Smile 2/6/2010

I received a special ring from my boyfriend this year, and would only take it to Kruger's for sizing. When I went to pick it up, I was OVERJOYED by the craftsmanship. It was a simple task, but one I would only entrust to a truly professional team. Pros: Sam Cisneros, Master Jeweler more

Stellar Service & a Great Deal 2/6/2010

Zoie and Jennifer provided amazing service over a period of two months while details on the engagement ring were getting worked out. Will definitely come back to them in the future. Pros: Personal Service and Great Communication/Support Cons: good jewelry is never cheap more

Wonderful people, wonderful work 2/3/2010

I spoke with David Kruger about having some earrings made and his jeweler (Sam) came through with a great idea, and the finished product looked amazing. I'm already planning on getting some more earrings made from them. They had definitely never made any earrings like these before but weren't hesitant at all. When Sam began he even asked if I had a specific timeframe in which I needed them. I only think the rings could have been produced faster if they'd stopped work on other things which they shouldn't. A day after I decided to find out if and when they would be done they were done. Pros: very helpful friendly and willing to please Cons: none more

Unbelievable Experience 1/13/2010

My husband upgraded my engagement ring for Christmas- a total surprise to me. David & Rachel worked with my husband to choose the perfect diamond- even buying back my initial diamond from 9 years ago. They resized & re-dipped my rings and they look better than ever! If that wasn't enough, they took my old diamond and put it in a pendant and gave it to my husband to give to me. Who does that? I now have a fabulous new diamond ring plus a necklace with my original diamond. I can't say enough about the Kruger family! Pros: Best jewelry store ever Cons: None more

OUR CHRISTMAS BOX FROM KRUGER'S 12/8/2009

As we stood in Kruger's doorway to shield ourselves from the cold at the Thanksgiving Day Parade, my 6 year old grandson saw the beautiful boxes displayed in Kruger's windows and stated how much his mother would love that "TREASURE BOX" for Christmas. TIme passed and on Christmas Eve, I said, "it's Christmas Eve, Matthew, aren't you excited?" He said "No" and started crying. He had not been able to buy the "TREASURE BOX" that he knew his mother would love for Christmas. I didn't have much cash that year, but when my grandson still remembered that box 5 weeks later and was sad because he wasn't able to "give" something so special - I was going to buy it any cost. Quickly we called to make sure Kruger's was open and they still had the beautiful jewelled boxes - they did. We rushed downtown as fast as we could, Matthew emptied his piggy bank on the way, I let him do is own talking and as he pulled his own money out of his pocket, I walked back across the store pulling out my own wallet to pay the difference when a "Kruger" held up his hand to stop me. He continued talking to Matthew as he counted out $1.27 total and together they wrapped up the box and Matthew finished his transaction. The actual price on the box was $65.00. This was the most beautful act of kindness and compassion I'd ever seen at Christmas. Matthew hugged his gift for his mother all the way home and carefully put it under the tree. It was his happiest Christmas ever. To be able to give his mom, the one he loved the most, the most beautful, jewelled, golden box ever was something Matthew will remember forever. This has become "Our Christmas Box Story". Thank you again, Mr. Kruger for a gift that keeps on giving and will never be forgotten. more

really honest good people 9/27/2009

I had them reset a stone in a new ring. price was very reasonable. Their jeweler does high quality work. Pros: Very friendly staff, honest, at times hilarious people. Cons: none more

A Customer For Life 6/1/2009

Kruger's is a family-owned store that has been doing business in Texas for over 100 years. That kind of staying power said something to me right off the bat. I walked in one day and was greeted by Zoe. She politely asked what she could assist me with and I informed her that I was looking for a bridal set to give to my now fiancee. (She's the one in the picture that looks a whole lot better than me.) I came prepared. I knew exactly the type of style, cut and color/clarity of the center stone that I was looking for. Zoe found several great options and ultimately showed me a channel-set antique band with side diamonds. When we selected the center stone, it came out gorgeous. Pros: World Class Service, Top Notch Selection Cons: None more

Wonderful service and prices 4/15/2009

I recently was in the market for an engagement ring and I stumbled across Kruger's in the Barton Creek Mall. I didn't really know what I was looking for but that quickly changed. With no pressure at all, Melvin explained to me how to judge a diamond. He spoke to me in terms I could understand and didn't try and throw out jargon like some other places I went. I have to repeat that he put no pressure on me to buy anything at all, he truly wanted me to be educated about any diamond purchase I made, even if it wasn't in his. The owner Jim was in the store and Melvin introduced us and told him what I was looking for. Jim gave me some advice and he talked to me as a friend and not as a customer. I really appreciated this and the no hassle looking. If youre looking for a diamond or just interested in what to look for, go in to talk with these guys. They have a great selection of diamonds at lower prices than every jeweler I went to, especially in the mall, believe me I shopped around. I may h more

Shop No Where Else 4/3/2009

I had been looking for a ring for it seemed years, as soon as i walked in the front doors at Krugers I knew that it was going to be the place of i would shop for a very long time. My first steps in the very comfortable shop i was greeted by an employee and helped right away. I went back to the shop several times trying to make a decision on which ring was the perfect one for me and my loved one. I was helped by a two different employees who remembered my name every time i came back and also knew exactly where we left off the last time we spoke. I told Mr. Kruger where my price range was and he set me up with a diamond that was far bigger, clearer, and well cut than ever should have been in my price range. If you don't go see Mr. Kruger and his fine employees you are not getting the ring and diamond that is best for you!!! Thanks again Mr. Kruger you should have seen the look on her face, when she saw that diamond!!! Pros: Best Customer Service Cons: Nothing bad about Krogers more

Best place in town to buy Jewelry! 3/9/2009

I worked for David Kruger for a few years and loved every minute of it. When it comes to a business that really knows about customer service, this is the place. The downtown location is a very special store with some of the friendliest employees in town. Although it has been over ten years since I worked for David, I can't stop going back there. The reason I am writing this review is because they deserve it. In todays world people are so fast paced and seem to have forgotten what good customer service feels like. I would suggest taking a trip downtown and enjoy the warm reception you get at Kruger's. My entire family does business with Kruger's and will continue to do so. Thanks guys! Paul P. Pros: Just a great overall experience. Cons: None! more

Jewelry store walk-in surprise 2/27/2009

Yesterday, my wife and I walked into Mr. Kruger's jewelry store while visiting Austin TX. We had noticed a diamond in the window.. Zoe and Jennifer welcomed us as though they had known us for years. They answered several of our questions in a no-pressure cheerful manner. Mr. Kruger came out from the back to answer some of our questions. After several minutes of patient help, we decided to "think on it" overnight. We left the store marvelling over their friendly help. Pros: friendly, knowledgeable, price, great attitude Cons: not in New York. more

Sam the Jeweler is THE BEST! 2/20/2009

I have never written a review in my life, but I have to spread the word about Sam at Kruger's on Congress. I have lived in Austin for 13 years, but never found a jeweler I trusted with confidence. When my wedding ring needed new prongs, my hometown jeweler recommended David Kruger. David's jeweler, Sam, not only fixed the prongs on my 9 year old ring, he repaired the damage caused by my band rubbing against my ring and soldered them together. It is gorgeous! More amazing than my wedding ring is a century old ring that belonged to my mother that Sam totally restored. I literally broke down in tears when I saw his amazing work. In addition to finding the most awesome, skilled jeweler in Sam, David, Jennifer and everyone at Kruger's on Congress are friendly, professional people. Now, I don't have to drive all the way to Beaumont to find a jeweler I can trust. more

Perfect 2/17/2009

I went shopping for an engagement ring on Valentine's Day with my fiance. The place was packed with shoppers of all types. We were immediately greeted and made to feel welcome while we waited. Anna ended up receiving us with a joyful smile and bubbly attitude which made us feel completely relaxed. We hadn't really shopped seriously before this day and went through every type of setting - Anna never slowed her enthusiasm to help us find the perfect ring. She brought out various sized diamonds and allowed us to see them in every ring we thought looked good. At no time in this process did we feel any pressure to hurry up or quit going back to something we had already put back into the case. Then one ring with a diamond already set appeared mysteriously where we hadn't seen it before. My fiance tried it on and it was the perfect fit and the perfect ring. Pros: honesty, atmosphere, service Cons: it may take you time to find a place to park more

Best Jeweler in Austin! 2/11/2009

I had already bought a ring at another store that ended up filing Ch.11, so through a long and painfully drawn-out process, I was able to return the ring, and ultimately find my way to KRUGER'S JEWELRY! They made my engagement ring purchase such a pleasurable experience that I plan on going back to get my wedding ring there and sending any and all of my friends that are getting close to engagement time to see David Kruger on Congress St... Such a great guy, and no pressure sales. Wouldn't go anywhere else! more

People who take an interest in what they do 2/1/2009

I was very happy to find a place in which people cared about what they were doing. These are real folks with great attitudes, open minds, and helpful suggestions. Thank you David for the awesome deal on on my fiance's engagement ring. Thank you Zoe for your wonderful suggestions and excellent service. I'll be back. Pros: Great service and price. Cons: none more

They go above and beyond 1/29/2009

I first went in to Kruger's around Christmas trying to put together a special engraved ring for my girlfriend. I was greeted by a friendly woman and then turned over to Anna. Anna talked with me for a long time trying to sort out exactly what I needed and if we could get it done by Christmas. She turned me on to a hand engraver that could do the difficult piece and told me she could order a sterling silver ring for me or I could get one somewhere else and have them do the engraving, or I could just take it to the engraver my self! She was so incredibly helpful even when it looked as though her business might not make any money off the deal. It turned out that I couldn't get it done in time for Christmas so I shelved the idea for a couple months. When her birthday did roll around I had already gotten the ring from a site on the Internet and was just going to take it directly to the engraver that Anna had told me about. The engraver works out of Russel Korman Jewelers so I took the ring up there to get it done. When I showed up they told me that in addition to the engravers fee they had to have a mark up for the store and the whole thing was going to cost me $175.00! Kruger's had told me back around Christmas that it would only be $75.00 so I went back to them. Once again Anna was incredibly helpful (even remembered my name) and told me she could get it done for the original $75.00. So I left the ring with them and a week later Anna called to let me know I could come pick it up. She was calling from her car and had just gone to Russell Korman to pick it up herself! Pros: Nothing but Cons: I'm not able to buy more from them more

Family Owned Business... Excellent Service!!! 12/24/2008

I will keep this short and brief, because if you research "How To Buy The Perfect Engagment Diamond" you are probably already having issues with your eyes crossing. I did a LOT of researching when it came to selecting a jewler for my engagment ring. Kruegers came highly recommended! Also, as you can plainly see, Kruegers has an extremly high amount of positive feedback. I ended up purchasing a 1K/F/SV1 diamond, with Paladium band. Pros: Great Customer Service... Great advice from jewlers... Great owners Cons: Parking...Bring quarters more

Best jeweler in Austin 12/22/2008

Well this is the first time I have wrote my own review. I felt that Kruger's Downtown Austin definitely deserved their great reputation. I came to citysearch and read reviews before I chose to take my antique heirloom diamond wedding ring anywhere. I have always heard great things about Kruger's but I was very weary of who would be getting a hold of such a priceless piece of family history. My ring was in worse shape then I thought originally I thought I needed it sized up and to fix one of the place setting prongs. Well I was wrong, the prongs were all mostly gone and needed repair. They were very open and honest with me about the next step and showed me the problem areas. The lovely sales lady was worried that I may of needed a completely new setting because it was such an antique that they did not have my style anymore. I was worried about changing my ring and losing its original charm. She proceeded to take the ring back to their jeweler and get his opinion, he came to the conclusion that he would and could restore it to its original state. I was very pleased. His work is fabulous and quick. I had my precious ring back in a week more beautiful than ever. Thanks so much Kruger's! I will always use you for my jeweler needs. Pros: great customer service, great jewelry, great work Cons: none more
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Kruger's Jewelers will delight you with extraordinary service, exceptional merchandise and great prices. What's not to love?

Owner Message
  • Kruger's is staffed by the greatest retail associates in Austin, plain and simple. Several of these folks have been in the jewelry industry for more than 30 years. Above all, they are customer-centric, meaning they know it's about the customer, not the sale. You will experience patient, attentive-without-being-pushy assistance that will guide you to the perfect piece of jewelry at or below your budget. If you can't find what you want in the store, we can source your request from a number of vendors. Kruger's also boasts two very fine, highly skilled jewelers who are able to handle just about any custom design or repair you can imagine. We promise that your Kruger's experience will be the most pleasurable retail experience you will ever have. Kruger's has been around for more than a hundred years. In that time we've discovered a philosophy that really works: we put ourselves in our customers' shoes. Owner David Kruger, his daughter Rachel and the rest of the Kruger's Jewelers' staff — several boasting tenures of over 20 years with the store — understand the significance of shopping for high quality diamond jewelry. It's not something one does every day, or, in many cases, more than once or twice in a lifetime. We have great respect for the process and are honored to be a part of it. But what about the goods? Kruger's offers the largest selection of certified loose diamonds in Austin. We also carry the most exclusive collection of non-branded bridal mountings in town. We source from vendors who don't sell to other local jewelers, making our stock particularly unique. If you don't see what you're looking for, we will be happy to create a custom piece for you. Kruger's specializes in bridal jewelry because we absolutely love helping couples find the perfect symbols of their love. Our staff spends a lot of time providing you with detailed information about diamonds and settings whether you purchase from us or not. We are also keenly aware of your budget. Need an engagement ring for $400? No problem. Want to stun her with a $40,000 thing of beauty? We can do that, too. We are family-owned, local and all about making customers. And that means anyone who walks through the door, regardless of whether money changes hands or not. We want you to have the best retail experience of your life and turn around and tell everyone you know about it. Stop by to get your watch fixed, shop for something for your mom, or browse our selection of wedding bands to see how they compare to others you've found. We look forward to seeing you. . For the finest retail experience anywhere,as well as stellar merchandise to accommodate any budget. When you experience Kruger's,the difference between us and every other jewelry store in town becomes clear. At Kruger's you're treated to service reminiscent of days gone by,before chain stores and strip malls dotted the landscape. This is because Kruger's is local,family-owned and has been around for four generations. We make sure that everyone who walks through the door receives the kind of down-to-earth,engaged attention that's kept Kruger's going strong for over one hundred years. Our longevity and success is largely due to our committed staff,including those who have been with us for almost four decades. That kind of dedication lies at the heart of who we are and what we're about. We focus on bridal jewelry,walking couples through the process of finding the perfect rings to symbolize their love. Choosing engagement and wedding bands can be time-consuming and sometimes overwhelming; we use our expertise to make this an enjoyable experience instead. We always respect your budget and will work with you to find the perfect jewelry in your price range. Our goal is to help you make the most informed decision possible. Owner David Kruger has been buying only the highest quality diamonds for over 40 years. If you have any questions,David is almost always in the store (when he isn't fishing) and looks forward to talking diamonds and diamond jewelry with you when you come in. Kruger's is grateful to the Austin community for its many years of devoted support. David,his daughter Rachel and the rest of the Kruger's Jewelers staff devote time and money to many local and national nonprofit organizations — especially those focused on hunger relief and children — as a way of giving back. Meals On Wheels,Big Brothers Big Sisters,Communities In Schools and the Austin Area Food Bank are just a few of the recipients of Kruger's Jewelers donations. The best way to answer the question,“Why Kruger's?” is to come in. Mariposa,the store cat,and the rest of the staff look forward to meeting you. •Two on-site master jewelers •Large selection of engagement rings and wedding bands •Custom design available •Watch repair •Local and family-owned

Editorial
  • In Short
    This downtown staple has been on the corner of Eighth and Congress since 1939, allowing generations of couples to stroll arm-and-arm past their glittering storefront on the way...

  • 9/28/2006 Provided by Citysearch
Additional information
  • Hours: Mon-Fri 9am-6pm Sat 9am-4pm
  • Payments: Visa, Master Card, Discover, American Express
  • Neighborhoods: Downtown
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