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NOT a great place for steaks (or for good service) - Review by citysearch c | Winchester Room

Winchester Room

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NOT a great place for steaks (or for good service) 9/24/2008

My husband and I visited this restaurant after hearing good things about it. The parking lot is small and cramped (along with dangerous for walking in heels, the pavement is broken and it's dimly lit!). We waited at the already small and crowded bar and were ignored for quite awhile before being offered drinks. After being seated at our table no one acknowledged us for 10 minutes, a waitress finally did tell us she would be over soon, which took another 5 minutes. (At this point I began to watch the time) We ordered a bowl of french onion soup and each of us got the New York strip steak rare. 10 more minutes go by before the hostess finally brings our drinks to the table. I ordered a carafe of wine which she set in front of me with my glass and said, ""You can pour this."" and walked off. So as we're sipping our drinks and realizing we've now been seated for 45 minutes and haven't even gotten the soup or salads. Our waitress appears and tells us that the kitchen forgot to put my soup in. We then asked if we could at least get our salads to which she seemed dumbfounded and said, ""Oh, you want your salads?"" She immediately came back with our salads and miraculously the soup. I have to say the soup was the highlight of the evening, it was delicious. The salads were decent portions, but the garlic bread was 2 tiny pieces. The Italian dressing tasted like only oil. We are now going on over an hour and finally our steaks arrive. They were done medium rare, which I can live with. But what I just couldn't even choke down was that they were dry. I'm still trying to figure out how you can dry out even medium rare. It had absolutely NO flavor. Our thoughts at the beginning of this evening was that it's a steakhouse and fairly hard to make steak terrible so we couldn't go wrong. This place proved us wrong. To top it off as we're trying to get the bill and speaking to our waitress she leaves while I'm in mid sentence to help another table. We'll never be back. Pros: ambience, french onion soup Cons: terrible serveice, terrible food, small dark parking lot more
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