Auto Glass Solutions

id: 28846338
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Portland, OR 97218

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(971) 373-4999
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Auto Glass Shop

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Other

Reviews
( 21 )
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( 5 )

Best

after shopping around they had good service and good pricing.

Worst

Put in bad windshield. Caused over $1000 in damages to vehicle. Refused to pay damages even though certified mechanics said faulty seals on windshield. I'm pretty sure they are NO...

Editorial review from Citysearch 2/28/2014

These guys were out working during the 2014 storm, and was able to get a door glass installed for a low price. They met up with me at my work and were only an hour late... pretty damn good on a snowy day! more

Great affordable price! 5/25/2011

I needed a windshield replaced as I am a limo driver and an appointment was due next week for a wedding! I called them and in less than an hour they showed up. Installation was about fifteen minutes and they left without a mess. I recommend this company over any other! more

Great affordable price! 5/25/2011

I needed a windshield replaced as I am a limo driver and an appointment was due next week for a wedding! I called them and in less than an hour they showed up. Installation was about fifteen minutes and they left without a mess. I recommend this company over any other! more

Thanks!! Nice work !! 11/11/2009

One call and my glass was fixed. Pros: Same day service. more

Thanks!! Nice work !! 11/11/2009

One call and my glass was fixed. Pros: Same day service. more

Nice and repectfull. 11/5/2009

At my age I have seen it all when it comes to customer service. These are local hard working family men. They got right to it , and did a fine good job. Go Generals LG Pros: Took car of my car as if it was one of their own. Cons: Cant wash my car for a few days. more

Nice and repectfull. 11/5/2009

At my age I have seen it all when it comes to customer service. These are local hard working family men. They got right to it , and did a fine good job. Go Generals LG Pros: Took car of my car as if it was one of their own. Cons: Cant wash my car for a few days. more

Please Take a moment and read. 11/5/2009

Nice low price. Over 50,000 happy customers. Sounds like they treat everyone just fine. Pros: Locally owned and operated Cons: closed sundays. more

Please Take a moment and read. 11/5/2009

Nice low price. Over 50,000 happy customers. Sounds like they treat everyone just fine. Pros: Locally owned and operated Cons: closed sundays. more

Great People 10/28/2009

""GREAT SERVICE!!! After my window was smashed out on Memorial Day week end so someone could steal my GPS I called AGS. Jaret from AGS answered the phone, even though he was at home having a BBQ. Set up a appt. for Tuesday morning. Asked that he called from driveway instead of coming to house as I have 6 doxies that would have barked so much that no one would be able to hear. They were prompt, quick, showed up when promised, made the call as promised and were great examples of customer service. They provided the best price to me of the 5 places I called. They also did a extremely professional job including cleaning up of the broken glass. I would use them again in a instant."" - Brian Pros: good prices Cons: Does not take Amex more

Great People 10/28/2009

""GREAT SERVICE!!! After my window was smashed out on Memorial Day week end so someone could steal my GPS I called AGS. Jaret from AGS answered the phone, even though he was at home having a BBQ. Set up a appt. for Tuesday morning. Asked that he called from driveway instead of coming to house as I have 6 doxies that would have barked so much that no one would be able to hear. They were prompt, quick, showed up when promised, made the call as promised and were great examples of customer service. They provided the best price to me of the 5 places I called. They also did a extremely professional job including cleaning up of the broken glass. I would use them again in a instant."" - Brian Pros: good prices Cons: Does not take Amex more

Great service - professional, on time & a fair price 2/28/2009

I used the AGS guys who are on Lombard St in North Portland, for a windshield replacement for my '03 Subaru Forester. They were great - showed up on time (10:08 in the 10am-to-noon time window they'd given me), an efficient team of 2 guys in a well-equipped van, replaced the windshield & gasket in a half hour, and gave me a price lower than any of the 3 quotes that I'd seen on the web. The windshield looks perfect now, and ABSOLUTELY spotless - I can't believe how clear the whole world looks while I'm driving! They even moved my parking stickers and little rear-windshield decorations to the new windshield. Nice guys, courteous & professional. Highly recommended & I would definitely use them again. more

Wonderful Service 9/4/2008

My window got broke in the day before Memorial day, i called in the next day, and he picked up the phone right away! I don't know how these guys do it. They got here the next day and fixed my window without a problem. I'd give these guys a thumbs up.\r \r Kman Pros: Good Service. Cons: Nothing. more

Wonderful Service 9/4/2008

My window got broke in the day before Memorial day, i called in the next day, and he picked up the phone right away! I don't know how these guys do it. They got here the next day and fixed my window without a problem. I'd give these guys a thumbs up.\r \r Kman Pros: Good Service. Cons: Nothing. more

Great Service! 8/6/2008

I was referred to Auto Glass Solutions by a friend who had used them before after my window was broken during a break in. Much to my surprise, they answered the phone on a Sunday morning and scheduled me for first thing on Monday. They came during the time frame they told me, replaced the window, and cleaned up the mess of glass shards in and around my car. It was cleaner than it was before. I am happy that my friend told me about them and I will definitely recommend them to all my friends and family. Pros: Quick and professional. Cons: None! more

Great Service! 8/6/2008

I was referred to Auto Glass Solutions by a friend who had used them before after my window was broken during a break in. Much to my surprise, they answered the phone on a Sunday morning and scheduled me for first thing on Monday. They came during the time frame they told me, replaced the window, and cleaned up the mess of glass shards in and around my car. It was cleaner than it was before. I am happy that my friend told me about them and I will definitely recommend them to all my friends and family. Pros: Quick and professional. Cons: None! more

Won't do business with AGS again!! 9/11/2007

Would NEVER choose to do business with AGS again. Internet ad says they'd pay up to $350 of the deductible. I called and was first told they'd pay $50, but when I told them I still wanted to shop around, they quickly increased it to $125. I made an appointment. I drove 60 miles to the Portland area. They were to arrive between 2pm and 5pm. I arranged to be at a relatives house to have the work done. I called them at 12:30pm the day of the appointment to confirm and see if they wanted directions. I was told they would call me if they had any difficulty. At 4:50pm I called to get an ETA. I was told there was some 'mis-communication' and apparently the Tech was not given the correct address. Unfortunatley, he NEVER tried to call me. I had my cell phone with me the entire time (anticipating a call for directions) They said they would not be able to do the work that day. (the Tech claims he called my cell phone.....??? NOT)\r It was a TOTAL WASTE of my time and GAS!!\r \r DON""T do business with this company...... unless YOUR time is of no value. (because AGS does NOT value your time!!!!!!!!!!!!!!!!!!!!!!\r \r One PO'd customer here!!!!!! Pros: Unreliable!!!! more

Won't do business with AGS again!! 9/11/2007

Would NEVER choose to do business with AGS again. Internet ad says they'd pay up to $350 of the deductible. I called and was first told they'd pay $50, but when I told them I still wanted to shop around, they quickly increased it to $125. I made an appointment. I drove 60 miles to the Portland area. They were to arrive between 2pm and 5pm. I arranged to be at a relatives house to have the work done. I called them at 12:30pm the day of the appointment to confirm and see if they wanted directions. I was told they would call me if they had any difficulty. At 4:50pm I called to get an ETA. I was told there was some 'mis-communication' and apparently the Tech was not given the correct address. Unfortunatley, he NEVER tried to call me. I had my cell phone with me the entire time (anticipating a call for directions) They said they would not be able to do the work that day. (the Tech claims he called my cell phone.....??? NOT)\r It was a TOTAL WASTE of my time and GAS!!\r \r DON""T do business with this company...... unless YOUR time is of no value. (because AGS does NOT value your time!!!!!!!!!!!!!!!!!!!!!!\r \r One PO'd customer here!!!!!! Pros: Unreliable!!!! more

Auto Glass needs 7/28/2007

Great service at a great price, on time and professional. They even left me some glass cleaner for the rest of my van!!! AGS all the way. MIa Pros: thumbs up Cons: bad hold music more

Auto Glass needs 7/28/2007

Great service at a great price, on time and professional. They even left me some glass cleaner for the rest of my van!!! AGS all the way. MIa Pros: thumbs up Cons: bad hold music more
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Editorial
  • Mobile windshield service travels to clients' homes and installs glass within two hours. Tinted glass available.

  • 9/26/2005 Provided by Citysearch
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