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Dick Hannah Acura of Portland

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12030 SE Stark St
Vancouver, WA 98662

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(503) 252-2872
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Dick Hannah Acura of Portland - Vancouver, WA
Dick Hannah Acura of Portland - Vancouver, WA
Dick Hannah Acura of Portland - Vancouver, WA
Dick Hannah Acura of Portland - Vancouver, WA
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Best

I have a Nissan but heard from 2 people that Hannah Kia was the place to go for service, so I thought I would give it a try. From Sarah, the service writer, to Dan Denman, the act...

Worst

I bought a car at Dick Hannah Volkswagen and did not have a good experience. I first bought a stick shift new beetle. I was financed at a very high rate. I few days later I came b...

WONDERFUL EXPERIENCE WITH DICK HANNAH JEEP 9/18/2011

from start to finish the best in the business. I had bought my previous 6 vehicles at vancouver mccords toyota. Hannah runs circles around them. they work out small problems quickly and professionally. They truly understand and utilize the word team. Everyone works communicates and works together. more

Good service 9/13/2011

I work with Frank and he is always very helpful. I am glad that he stayed with VW when it was sold to DIck Hanna. Frank makes it worth going there. The only reason I gave it a 4 is that the prices are pretty high. However, the service is great and dependable, so the prices are worth it for me. more

Great service! 9/9/2011

I have taken my Jetta in for regular maintenance at the VW dealer at 122nd and Burnside multiple times, and each time have recieved fantastic service. Frank and service team definitely put customers first. They pay great attention to detail and always make sure both the customer and service understand what needs to be done. I wouldn't take my car anywhere else! more

Great Service!! 9/8/2011

I took my Acura to the Honda dealership service center for an oil change. From the minute I pulled in the experience was great. They greeted me promptly, asked me about my car and gave me a promised time. I ended up getting a rental car (which is included, if you buy a car from them, in their customers for life program). They called Enterprise and I sat with my son in the waiting area, which has a great little play area for children. Everett called me as soon as my car was done (which was 2 hours earlier then the promised time) and sent me an email with information concerning my next appointment and what needed to be done with it. When I showed up to pick up my car, I was able to pay right away and my car was there waiting for me. Overall a wonderful experience. The cost is more then taking it to a pull up oil change place but the service and care they take in your car is well worth it. more

Great First Time Visit 9/7/2011

This was the first time I have had my oil changed at Dick Hannah and I was very impressed. Due to traffic, I was about five or so minutes late to my appointment and was concerned that I would not be finished in time to get my kids off the bus.\r Mark and the green team did an excellent job at getting me in and out with time to spare. They provided me with information about some upcoming things that will need to be addressed on my Pacifica, but never pressured me into getting them done RIGHT NOW, like other shops have done to me in the past. \r While the oil change itself was a few dollars more than I usually pay, the respect that was shown to me, the follow through on getting me out in time to be at the bus, and the no pressure information was all worth it. more

Never been disappointed 9/1/2011

I purchased my MDX new Sept 2003, never been sorry.\r Glenn, the Green Team Service Manager has always been extremely accomodating, knowledgeable about my vehicle and honest. My car has always been serviced by the Acura Team @ Dick Hannah and will continue to be until I either trade it in (unlikely since I love my car) or it dies...also another unlikely scenario for another 100K miles. Great service, reasonable prices and honesty (what a concept) more

Clean and quick! 8/31/2011

Just had the 7500 mile service on my new Sorento and couldn't be more pleased! The service department at Dick Hannah Kia was clean and comfortable, they were ready for me when I got there and had my car done an hour before the estimated time! With the Customer For Life program, why would I go anywhere else? more

Crooks 8/23/2011

They lie through their teeth! I was told (when I bought my car) that their service prices were comperable with everyone else. Well, I don't know about you but $40 plus tax is not comperable for just an oil change. Maybe for oil and lube. When I told them they were too expensive they told me that I don't get the car wash tickets any more either. So, I guess I spent $2,000 for their servce plan for nothing. What a waste! more

Repair shop has knowledgeable and nice people 8/20/2011

We had our dodge van caravan fixed here. It was rather expensive but the staff did their best to soften the blow. They seem honest. You will get a printout of everything on your car that could possibly be fixed. If it is an old car, there might be a lot on the list. Don't be alarmed, most of it is probably optional. They will tell you the truth about things that require immediate attention. There is no way we could have afforded everything on the list. We stuck to the problem at hand to keep costs down and they were very understanding and cooperative. They gave us a rental car since it took a week and that was extremely helpful. We also got a coupon for next time. Overall, good folks that you can talk to and you won't feel like they are trying to rip you off. more

great service 8/18/2011

this is the second time i have brought my car hee for repairs i aperate how they call when the car is ready for pick up more

Always a good experience 8/17/2011

As usual, the service provided at Dick Hannah Honda was exceptional! The employees were friendly and prompt. They even got the job done an hour and 1/2 early. more

Great Service! 8/16/2011

We have always been impressed with the customer service at Dick Hannah. more

Dick Hannah Honda of Vancouver 8/14/2011

My wife and I purchased a 2010 CRV from Dick Hannah Honda at the Vancouver Auto Mall. Great people and great service. We didn't buy right away, we took our time and looked around at many different SUV's at different dealerships. But we received the best customer experience at Dick Hannah Honda. We have now had the vehicle in for the first 3 required maintance appointments. Each appointment has been very easy to schedule, the service personnel are prompt and friendly. We are 'Customers for Life' and received brand new tires for no charge at the last appointment. That was pretty cool. We have told everyone we know about the great experience we have had at Dick Hannah Honda. more

Customer Service - Top Notch 8/13/2011

I purchased my '06 Dodge Magnum in December, 2005, at Alan Webb's Vancouver Dodge, which was decertified shortly thereafter. I immediately switched to Dick Hannah Jeep, Chrysler, Dodge and have never been happier. Although I live in Portland, OR, the drive to Hannah is only 10 minutes from my house (barring bridge traffic). My latest appointment was for 30,000 mile service. The service person, Paul, arranged for me to get a rental car at dealers expense and I was able to pick up the car the next day. I will recommend Dick Hannah service to anyone. Thank you! more

Great customer service 8/13/2011

I take my Honda to Dick Hannah for routine maintenence and I always receive great customer service. Everyone has always been friendly and they always have my car ready by the time promised and sometimes sooner. I love that they have a shuttle service that will take me home while my car is being serviced so that I can get things done at home. I highly recommend them. more

Speedometer Calibration 8/13/2011

I recently purchased a new Jeep Wrangler, and noticed the speedometer was reading low, per the GPS. I stopped at Dick Hannah, discussed the problem, and was told they could re-calibrate it the next day. I got there, and was out in an hour, and the speedometer is now accurate. The problem was due to optional oversize wheels and tires.\r \r Being a new customer, this was my first experience with their service department, and this was a minor issue. However, the people there are very professional, and do good work. more

Routine Service and Upkeep 8/12/2011

Made my appointment online, nice , got reminder notification, then showup and Jason took care of everything else. Just like he has the last 4 time...Thanks Jason of Hannah Honda! more

Headlight replaced 8/5/2011

It's always a nice experience when I do business with Dick Hannah of Kelso! The service is fast and the employees are are great to deal with! Thanks! Diana more

Service 8/3/2011

I had a scheduled check up for a tire rotation and a oil change. My service attendant was busy when we arrived and Tonya (I hope thats her name) stepped in and took ownership. She was nice and I mean very nice, my wife also commented on her great attitude.. After having her I will ask for her next time to be my service representative. more

Dick Hannah Dealerships 8/2/2011

I purchased my Subaru at Dick Hannah and recognized that their Customer For Life Service Program was a perfect fit for me. I take pride in maintaining my car and I understand how expensive it can be when things go wrong. Dick Hannah's service department has always taken great care of my Outback. It has 105,000 miles on it and because of the great service of this dealership, it drives like a brand new car! When it is time for me to buy a new truck, I am definitely going to see Dick Hannah. I could not imagine going anywhere else. more
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Owner Message
  • Dick Hannah Dealerships can find you the vehicle you want. Family owned since 1949, we have thousands of New & Used Cars on sale in Portland, OR and Vancouver, WA. Dick Hannah Dealerships is dedicated to providing excellent customer service, maintain a positive and productive work environment, and to conduct business in a way that promotes the highest principles of integrity and ethical behavior. Our employees have been handpicked to make sure you have the fastest, most fantastic buying experience possible. We take trades and have quick & easy financing options. Bad Credit, No Credit, Bankruptcy, Divorce, Medical Bills! No worries, you are not alone! Get Pre-Approved in seconds! The Dick Hannah Peace of Mind Program promises that you'll be happy with your purchase - or you can return it! We look forward to serving you!

Additional information
  • Hours: Monday-Friday: 9am - 8pm Saturday: 9am - 8pm Sunday: 10am - 8pm
  • Payments: Discover, Master Card, Visa
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