This was the first time I have had my oil changed at Dick Hannah and I was very impressed. Due to traffic, I was about five or so minutes late to my appointment and was concerned that I would not be finished in time to get my kids off the bus.\r
Mark and the green team did an excellent job at getting me in and out with time to spare. They provided me with information about some upcoming things that will need to be addressed on my Pacifica, but never pressured me into getting them done RIGHT NOW, like other shops have done to me in the past. \r
While the oil change itself was a few dollars more than I usually pay, the respect that was shown to me, the follow through on getting me out in time to be at the bus, and the no pressure information was all worth it.
more