This is a horrible company!! DO NOT EVER USE THEM. I had them come out last week after floods in chicago (8/27) & was told I needed a new sumpro unit because mine was broken (later came to find it wasn't) & when I refused to buy a new one for $3,500, I was then told I would have to pay a $500 diagnostic fee for looking at it. I wrote the check and then called the owner to discuss what I was charged & after 4 phone calls & no returns, I stopped payment on the check. One week later, I received a lien notice from them. And, guess what - still no returned call after several more to them. THEY ARE TERRIBLE, TERRIBLE, TERRIBLE!!!!
Pros: absolutely none
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