Ben White Automotive

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409 E Ben White Blvd
Austin, TX 78704

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(512) 440-0409
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Ben White Automotive - Austin, TX
Ben White Automotive - Austin, TX
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Reviews
( 270 )
( 52 )
( 4 )
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( 5 )

Best

Work on my car got done quickly and for a fair price. Plus, Oscar was just plain fun to talk to. I recommend Ben White Automotive. Jones.

Worst

Apparently my battery ruined my alternator. So, they put in a new battery and alternator. They tried to charge me for premium brand new parts on a 12 year old car. I did some rese...

Great Customer Service, Honest and Trustworthy 2/7/2008

I was referred to Ben White Auto by a friend who had received wonderful service there. I have been equally impressed. The staff are friendly, honest, and dependable. more

Ben White Automotive Gets the Job Done Right 2/6/2008

I've used their services 5 times now. more

Quick and Honest 2/4/2008

When my overpriced belt job at another mechanic wouldnt stop squeaking, I took my car to ben white auto... they put the right belts on for nearly half the cost. I will be back! Keep up the honest work! more

The best automotive repair shop! 1/16/2008

Ben White Automotive South provides excellent trustworthy service. I appreciate that they take the time to explain the problem and fix your vehicle in a reasonable time frame. I like the prompt service and best of all my vehicle is running great! The staff is very knowledgeable and courteous. I would highly recommend Ben White Automotive to everyone. Pros: Excellent Service, Thumbs Up more

I couldn't be more impressed 1/12/2008

Being new in town I had no idea where to take my truck once it broke down on the side of hwy 290. After researching on city search I had it towed to Ben White. My father is a mechanic in Arkansas so I always call him with my auto questions. After my dad ran me through a check list of questions via the phone, he gave me his diagnosis of what was wrong with my truck. My dad did some research to figure out about how much this repair should cost me. After Ben White Auto ran their diagnostics on my truck I spoke with Oscar (as everybody else seems to) and sure enough he told me the problem was just as we suspected. They repaired my truck in a timely manner and to my relief it was actually a little less than my father told me I should expect. They also allowed me to pay over the phone and made arrangements for me to pick my truck up to accommodate my work hours. My truck has very high mileage but now its as good as new. It is rare that I find a place that I feel such loyalty to but they really have my recommendation and for what it?s worth as an unbiased 3rd party mechanic, they have my dad's recommendation too. Thanks yall. more

Great Customer service and value... 1/10/2008

I found Ben White Automotive (South) to be a refreshing Auto-service business. I called ahead of time and told them what was up, they told me to bring it in when I could, and estimated what it would cost me to get it fixed. I dropped it off, he called me a few hours after to confirm what was wrong and the price to fix it, and I came back and picked it up a few hours later. It saved me a few hundred dollars from what the dealership was going to charge me. They were great! more

very honest auto repair shop 1/5/2008

I highly recommend Ben White Automotive! I am a female in my 20's and taking my car to be repaired can be daunting to say the least. I knew that I needed to get my front brakes repaired and being right after Christmas, didn't have a lot of extra cash. I took my car in for an estimate and was initially told it would be around $370, which I most certainly did not have to spend. The man behind the counter (Charles?) gave me a list of the work that they recommended be done, which included replacing the brake pads and the rotors. But then he said that they like to repair cars to their original condition and that replacing the rotors wasn't necessary for safety issues (which I of course, would never have known) if I needed to save some money. He also told me that they use factory-quality parts which are more expensive but if I wanted to find something cheaper, they would install them for me. All in all, I felt like he was extremely helpful and above all, honest. Very reassuring as I don't know much about cars. I feel like if I would've gone to a chain like Just Brakes, I would never have been told it's not completely necessary to replace the rotors and could have spent a lot more money. Pros: honest and quick Cons: not much, other than somewhat easy to miss the shop entrance more

Good prompt service. 1/3/2008

The shop is honest in their opinions. I would recommend them to others needing work done on their vehicle. more

easy and affordable. honest and helpful. 1/3/2008

The gentlemen were very helpful to me. They were very honest with their assessment and extremely timely with their repairs. I recommend family to them also anyone that needs auto care who doesnt know what is wrong with their automobile. Pros: fast more

Great customer service 12/26/2007

I have taken my car to Ben White Automotive on several occasions for repair. On every occasion, their service has been friendly and professional. They have taken the time to clearly explain the work that was needed and have been charged me fairly for their service. I trust their work and will continue to use their service for my auto repair needs. more

Excellent Customer Service 12/18/2007

I've been to numerous auto repair shops in the city and I never had service like this. They are very professional, and know what they are doing. Their prices are pretty good for as good as their work is, and they warranty their work too. I found my auto repair shop! more

Honest Work 12/16/2007

The service at Ben White Automotive is unparalleled. The staff will patiently give a precise and honest explanation to the problem. When I shop for a good repair price BWA wins every time. They're fast too; they have always finished on-time. These reviews should convince you that these guys are as good as it gets. If you need a credible mechanic that will quote a realistic price then give them a call. These guys make their money by doing the work right; Returning customers and referrals I imagine make a majority of their customers. Thank God for a trustworthy mechanic. more

car is fixed on time and on budget 12/16/2007

I had brake and shock problems with the vehicle. The repair technician knew what was wrong as soon as he test drove the car and the necessary repairs were made. The work was done by the end of day as promised. The car drove much better and has been problem free for three months now. more

Quick, Honest and REASONABLE! 12/13/2007

We were recommended to Ben White Automotive - South recently when my wife's '99 Jeep quit on the side of IH35 one morning on the commute to work. After being towed to the shop, they determined the cause of the problem, fixed it quickly and the charges were very reasonable. Since then, the Jeep started experiencing very high oil pressure readings so I called Oscar (the shop manager) and told him that my wife was on the way to have it checked out. When she got there, they pulled the car into the shop, determined that the sensor was defective (Oscar had already ordered one from the parts house based on our conversation) and they replaced it immediately! Once again, the charges were very reasonble and the service was nearly instantaneous. Pros: Honest and Trustworthy more

Incredible service 12/12/2007

The service at Ben White's is great. These people understand that a good reputation will earn them more than the petty quick buck. I highly recommend taking all of your car troubles here. Pros: Great quick service, plenty of parking Cons: Kind of hard to find because a dealership is in front of it more

Good stuff 12/11/2007

They are fair with their pricing and explain things well. It did take them longer to get to my car to diagnose than they had told me but they were still prompt on repairing it. Good people and easy to trust. more

best engine service 12/7/2007

i had a engine check light on and i went to Benwhiteauto. It was amazing how they treated my car gently and fixed what my car was needed. I highly recommnad go here if you have engine problem. Best in austin. more

AMAZING FOLKS AT BEN WHITE AUTOMOTIVE!!!! 11/15/2007

Ben White Automotive South, deserves more than a five star rating, simply put, they are fantastic! Pros: Service, honesty, friendliness Cons: no cons, go there! more

Driveway is easy to miss, but the service is hard to ignore! 11/12/2007

I took my SUV to Ben White Automotive for a regular oil change. At the last minute, I asked if the tires could also be rotated. They gladly added that to the services to be done to my car. When it came time to pay everything was throughly explained to me and everyone was very friendly. I decided to take my car to a service center rather than a quick lube place so that I could get a feel for whether or not I would be comfortable taking my vehicle there if there was something wrong. I will take my car back for an oil change or a repair with confidence. It's set back from the road a little bit, so be watchful when you get close! more

Best Auto Repair in town! 11/10/2007

Hello everybody :-) more
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Automobile repairs and service performed by ASE certified technicians using the best parts at reasonable prices.

Owner Message
  • Ben White Automotive has been serving the Austin community since 1993. From the original location located at 409 E Ben White Blvd in south Austin, to the north Austin location opened in 2003 at 12538 Research Blvd.
    The quality repair work from ASE certified technicians along with great customer service provided by experienced service personnel is the reason that Austinites keep coming back to us for their car repair and service needs.
    Our affiliation with Napa as a Certified Napa Auto Care Center allows us to offer a nationwide warranty on parts and labor, your repair work is guaranteed everywhere.
    All of the employees of Ben White Automotive are friendly, highly experienced professionals who can properly repair and service your car, no gimmicks, no run-around, We guarantee it.

Editorial
  • For all your car repairs, tune up, brakes, timing belt, electrical, front cv axles, clutch repair, engine and transmission.

  • 10/3/2006 Provided by Citysearch
Additional information
  • Hours: Mon-Fri 8am-6pm
  • Payments: Discover, American Express, Master Card, Visa
  • Neighborhoods: South Congress, East Congress
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