Ben White Automotive

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409 E Ben White Blvd
Austin, TX 78704

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(512) 440-0409
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Ben White Automotive - Austin, TX
Ben White Automotive - Austin, TX
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Reviews
( 270 )
( 52 )
( 4 )
( 2 )
( 5 )

Best

Work on my car got done quickly and for a fair price. Plus, Oscar was just plain fun to talk to. I recommend Ben White Automotive. Jones.

Worst

Apparently my battery ruined my alternator. So, they put in a new battery and alternator. They tried to charge me for premium brand new parts on a 12 year old car. I did some rese...

Great car repair shop 10/1/2009

Gave me a quick and honest quote. Have used them before and will again. Would use them over the dealership. Pros: Professional, helpful, honest Cons: Don't always have the part in stock more
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Brought in an Audi recently 9/27/2009

Professional team. May not always have parts in-stock for cars that are less common. Will go there again. Pros: Thorough, professional more
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Satisfied with work 9/25/2009

Had some work done there last year. They did a great job. Dropped off my van there this week, hopefully will do a good job again. Quote seems a little pricey but they did honor a warranty on some of the parts they installed last year. Pros: convenient location more
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Interested in good maintenance without a shakedown? 9/22/2009

I needed and oil and filter change on a recently purchased used car, but I also wanted to know if there was anything I should go to the dealership for under my warranty because it was about to run out. BWA fully checked out the car and confirmed the car's service was up to date and in good shape for 30K miles, and they didn't charge me a penny more than for the oil change. Pros: BWA listens to what you need and hits the mark more
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honest and friendly repair service 9/21/2009

Thursday I had an appointment at another service center and for several reasons I left that business. It was 7:45AM and I was close by Ben White and I 35. I remembered researching other service centers and the ""Ben White Automotive""popped into my head-To make a long story a little shorter,I took my car to them because my check engine light was on. When all was said and done I was informed that the problem was just a gas cap that didnt fit well. When I asked what the charge was I was shocked to hear Kevin say NO CHARGE..............They did use their time and equipment to diagnose the problem but still did not charge me. I will definately be using their garage for any problems with my two cars. Thank you Kevin !!! Pros: many Cons: not so far more
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honest and reasonable 9/15/2009

Never had any problems at this shop and have always given me a good deal. more
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Excelent place to have your vehicle serviced 9/14/2009

Good Morning to all from a happy camper. Pros: best friendly smiles Cons: can't think of any more
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Great service in a big city! 9/5/2009

They took the time to research my problem and discovered my vehicle was still under factory warranty. Instead of fixing it themselves and charging me full price they called the dealer for me and set up an appointment. They saved me $1000 they could have made off me. They are an example of how American business should opperate. Way to go Ben White Auto. I will be forever grateful for your help. I will definitely spread the word. Pros: Went above and beyond to help me with my repair needs. Cons: No drawbacks what so ever! more
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Seems good 9/1/2009

I brought my car in on a Friday ~10AM that was having some gas issues. Kevin got to it on Monday and had an estimate Monday evening. After approving the work Tuesday morning, it was completed by 3 in the afternoon. All of the issues seem to be fixed and they recommended some additional repairs (brakes and tune up) for the car. Pros: Good customer service and explanation Cons: perhaps initial speed more
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excellent service 8/11/2009

personalized sevice, stand behind the work that is done more
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Honest and Easy 8/5/2009

I had to replace a cooling fan for my Honda, they did the job the next day and found the most reliable parts for the cheapest price, saving me nearly $100 on their original quote. Excellent work! Pros: Honest work with least amount of Hassel and best quality Cons: They are popular so there might be a few days wait. more
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Honest auto repair 7/27/2009

My experiences with Ben White Auto have always been good ones, despite the fact I needed my truck or car repaired. Ben White has never tried to cheat me by doing work that is not needed. They are a rare find in the auto business due to both their speedy work and honesty. They also guarantee their parts and service. I had a problem with a part they replaced in the past. They replaced the part with without charging me for a new one. Amazing! I never take my vechicles elsewhere. Pros: Always honest. Excellent service. more
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Excellent car repair shop! 7/20/2009

These guys are great! They saved us hundreds over another shop, and their repairs are always top notch! They stand behind their work, and are always fast and friendly. Pros: Quick, honest, and affordable more
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Good Work, Rates and Advice 6/24/2009

Walked in, dropped off my car and 2 beers later I had new front brake pads. Thanks Ben White Automotive! Pros: Fax Sign in for Faster Service more
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Excellent Service and an Excellent Price 6/19/2009

Extremely friendly, helpful, knowledgeable, and my car was serviced perfectly in one day. I was also referred to another place for tire-balancing and they did it for free because the folks at Ben White Auto asked them to. My repairs were a quarter of what I paid the last time I had my car serviced. Pros: Honest, Helpful, Didn't Push Unnecessary Repairs more
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Friendly and Honest 6/14/2009

It felt good to be remembered as a person and not only by my car being looked up on a computer. You are friendly, honest and comfortable. Thanks! Pros: Honest, Upfront and clear about repairs and price more
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great service 6/8/2009

i had to have some major work done on my car. a new timing belt, etc... they were very communicative in how long it would take, explaining the charges, and didn't mind at all when i called my old mechanic back east to check on their charges! Pros: timely and good communicatino more
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Not so good 5/6/2009

Apparently my battery ruined my alternator. So, they put in a new battery and alternator. They tried to charge me for premium brand new parts on a 12 year old car. I did some research and told them to give me some mid-grade parts instead. That saved me $200. They overcharged for the labor (about $143 for a really easy fix, could've done it myself), but I figured if they did a quality inspection along with it, I would let it slide. When I went to pick up the vehicle, it was obvious they hadn't adjusted the belt correctly. It made a high pitched screeching sound. I told them about it. After looking at it and spraying WD40 on it, they said they'd have to replace it and would give me a price ""real soon"". I have yet to hear back from them. Pros: Fixed one problem Cons: Created a new problem more
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A Great Place 5/5/2009

I really like talking with Oscar. He was able to get me refurbished parts to keep the cost down. He also jokes with me about my car being a scooter or a lawn mower ;) Pros: Fast turn over Cons: As with any Auto shop, the cost! more
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Good advice and good prices 5/4/2009

I am no car whiz and when I had to have some engine work done I felt confident having these guys do it. They took the time to explain everything to me, gave me several options for the repair and the cost for each option. I really felt that they took the time to help me make an informed and affordable decision. Pros: good prices, honest opinions, quick work Cons: location - at least for me more
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Automobile repairs and service performed by ASE certified technicians using the best parts at reasonable prices.

Owner Message

  • Ben White Automotive has been serving the Austin community since 1993. From the original location located at 409 E Ben White Blvd in south Austin, to the north Austin location opened in 2003 at 12538 Research Blvd.
    The quality repair work from ASE certified technicians along with great customer service provided by experienced service personnel is the reason that Austinites keep coming back to us for their car repair and service needs.
    Our affiliation with Napa as a Certified Napa Auto Care Center allows us to offer a nationwide warranty on parts and labor, your repair work is guaranteed everywhere.
    All of the employees of Ben White Automotive are friendly, highly experienced professionals who can properly repair and service your car, no gimmicks, no run-around, We guarantee it.

Editorial

  • For all your car repairs, tune up, brakes, timing belt, electrical, front cv axles, clutch repair, engine and transmission.

  • 10/3/2006 Provided by Citysearch
Additional information
  • Hours: Mon-Fri 8am-6pm
  • Payments: Discover, American Express, Master Card, Visa
  • Neighborhoods: South Congress, East Congress
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