Ben White Automotive

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409 E Ben White Blvd
Austin, TX 78704

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(512) 440-0409
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Ben White Automotive - Austin, TX
Ben White Automotive - Austin, TX
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Reviews
( 270 )
( 52 )
( 4 )
( 2 )
( 5 )

Best

Work on my car got done quickly and for a fair price. Plus, Oscar was just plain fun to talk to. I recommend Ben White Automotive. Jones.

Worst

Apparently my battery ruined my alternator. So, they put in a new battery and alternator. They tried to charge me for premium brand new parts on a 12 year old car. I did some rese...

Oscar's pretty cool 1/9/2007

Ben white automotive is a good place to have your vehicle repaired. They also have cost saving incentives which I also appreciate. more

Great customer service 1/8/2007

Having my heater repaired at the Ben White Automotive has been a pleasant experience to me. They've done the decent job fixing it. Price is reasonable and people are highly friendly and willing to help you out. Of course they absolutely know what they are doing also. Pros: great mechanics more

Peace of Mind 1/5/2007

We all hate to take our cars to have them repaired, However when you can't do it yourself you can count on These gus to treat you right. The price was a little higher then I had hoped for, but isn't always that way? It was worth it and Ocsar gave me some tips on how to svae on my bill in the future by using there Preventive MaintenancePprogram. Thanks Guys I will be back. Pros: Honest, Not out to take your hard earned money. Job done right first time. Cons: N/A more

our truck is there right now for a brake job. 1/5/2007

oscar has really done a excellent job of helping our family take care of our cars. we will always bring our autos here ,to people we trust to fix them. more

reliable repair shop 1/4/2007

I brought my Saturn for ""check engine light."" Since it was end of the year, I have my car checked for the signals shown and broght it back to my place. I was really nervous how much it would cost me to fix this but after talking to technicians, I felt relieved because they know what they are talking about. more

big job that they got right 12/21/2006

my van had been running poorly and they were able to figure it out and give me a dead on estimate... I am switching to them from a place I had been using for years after the other guys were $700 off on an estimate. more

Great shop for your car repairs 12/13/2006

These guys did a great job, they replaced a timming belt, water pump, and a whole lot of other little things at the same time. They were honest, and fixed a few other minor things for me without chrging me a bundle. I will definitely be back, and will recommend it to my friends. more

Excellent diagnostic and repair work with unquestionable honesty too--an unbeatable combination. 12/11/2006

My wife and I have trusted Tomas Dalin as our mechanic since he worked at the old Sunbeck's Automotive on South Congress, as far back as when I was driving my spiffy '75 Mustang Mach I. Besides that Mustang, Tomas and his shop have allowed us to get hundreds of thousands of miles out of our '75 Cougar, '78 Granada, '81 Accord, and '92 Explorer as the years went by. Our present '99 Civic is at 150K and our Grand Cherokee is at 100K and humming along. Tomas has assembled a great team of mechanics and Oscar in the front office to give you straight talk about what's wrong--and what isn't wrong--and what options you have to fix the highest priority problems to match your budget. We trust Ben White Auto's diagnoses and cost estimates completely; they do excellent work the first time, every time; they accomodate your schedule; and they are a happy shop, giving their mechanics their weekends off so they're happy, productive, helpful, friendly, thorough, trustworthy. There is no tradeoff necessary among price, service, reliability, and honesty--Ben White delivers all of these. When you visit, whether for routine maintenance or for an emergency, say hi to Oscar and give a wave to Tomas. Pros: Honest, thorough, skilled, diligent, friendly. Cons: The traffic on Ben White, but it's worth the extra light change to take your car there. more

Best Auto Place in town--worth it to be a repeat customer 12/7/2006

This guys are great! Every time I've taken my car in they've been friendly, fast and happy to explain everything they found and did for me. Some auto repair places will talk over a woman's head, thinking she doesn't know a thing about cars...but these guys always treat me great. more

Great Customer Service!!! 12/7/2006

Oscar and his crew are great! I have taken my car to them 3 times in the last 2 years, they have always treated me like I was part of the family. I am always leary taking my car to someone since I am a women some mechanics treat me like I don't know what I am talking about, not Oscar he tells me what needs to be done to my car no more and no less. I am recommending BWA to everyone I talk to. Keep up the great work. more

Great with broken cars! 12/6/2006

Great service, understanding employees, honest mechanics. What more could you ask for in a car repair place? These guys have treated me wonderfully over the last few months as I slowly finished off repairs neglected during a bout of unemployment. They lay it out -- what you HAVE to fix, what can wait, but not too long, and what you can put off 'til the money comes in. I've had excellent experiences every time and every time the car drives much better when I leave than when I drove in. Pros: Service, honesty, quality work more

Trustworthy car care 12/6/2006

I went to this place for the first time because I saw their commercial. I thought it was like any place, a car place that was going to screw me over. I have had that happen on more than one occasion. They did a few minor fixes, and when a big fix came I compared the prices and what needed to be done to a mechanic that was out of town, but I had a good relationship with. He backed up all their prices and confirmed everything they had told me ( this guy had worked on my car while I was in college and knows me and my car pretty well). I put my faith in them and now I don't go anywhere else, even for an oil change. My car is always purring and happy when she leaves their shop. They have done great work on my car and never once have I had to go back and have them correct something they have already fixed. They fix it the first time and its done. I have been using the south location for about three years and I wouldn't dare take my car anywhere else!!!!! Pros: Everything is good. Cons: No cons. more

Ben White Automotive great service 12/1/2006

Ben White Automotive is always clear and up front with their customers. The service is always done fast and on time. more

Thorough analysis; ready on time; good customer service 11/30/2006

I took my car in for a cam belt replacement and concerns about the front axles and brakes. Oscar and crew changed the belt, then checked out the axles and brakes. The axles were okay. They told me exactly what work was needed on the brake system. They also discovered that the battery was weak and needed to be replaced. Even with the additional work, the car was ready on time. more

South Austin's Best 11/29/2006

Ben White Automotive has met or exceeded my expectations each time I have needed to use them for car repairs. Oscar's customer service style is straight forward and he knows his stuff. I recommend BWA to friends and family a lot. Give them a try and see for yourself. Pros: straight forward honest repair. Cons: not always able to return vehicle in the same day more

The ""Mechanics"" no longer a scary word 11/27/2006

If you are a leary about mechanics as I am look no farther. Ben White will treat you like family. They explained what rhey were doing what needed to be done and why. I never got the feeling that they were trying to add on more work than what was needed. They will even let you know if there is a cheaper way to go. Ben White Automotive is my choice for all my mecanical needs. Thanks more

Great Automotive place 11/22/2006

You guys are great very honest and able to get me in on short notice even on the day before thansgiving. more

best automotive service and repair 11/21/2006

Ben White Automotive pairs world class customer service with unparalleled auto repair knowledge to provide an excellent auto repair experience for their customers. Whether in person or on the phone, the frontman Oscar is professional and helpful, putting people's minds at ease when facing a usually unplanned expense. I have total confidence in the abilities of Ben White Automotive and will definitely be recommending them to my friends and acquaintances. Pros: Great Service Cons: Needs better signage more

Car service repair and oil changes 11/21/2006

I love this place! The manager, Oscar, is great and very helpful and honest. I had always taken my car to a fast oil-change place and it was leaking oil. I took it here, where they use the best oil, and no leaking, no having to top it off before my next change, and it wasn't more expensive! So, thanks, everybody. more

Competent, Honest, Reasonable 11/18/2006

Had my 30k service plus a brake job done there. No surprises - they did a great job for a reasonable price. Very cordial and service was fast. Highly recommended. Pros: Competent, Honest, Fair Prices more
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Automobile repairs and service performed by ASE certified technicians using the best parts at reasonable prices.

Owner Message
  • Ben White Automotive has been serving the Austin community since 1993. From the original location located at 409 E Ben White Blvd in south Austin, to the north Austin location opened in 2003 at 12538 Research Blvd.
    The quality repair work from ASE certified technicians along with great customer service provided by experienced service personnel is the reason that Austinites keep coming back to us for their car repair and service needs.
    Our affiliation with Napa as a Certified Napa Auto Care Center allows us to offer a nationwide warranty on parts and labor, your repair work is guaranteed everywhere.
    All of the employees of Ben White Automotive are friendly, highly experienced professionals who can properly repair and service your car, no gimmicks, no run-around, We guarantee it.

Editorial
  • For all your car repairs, tune up, brakes, timing belt, electrical, front cv axles, clutch repair, engine and transmission.

  • 10/3/2006 Provided by Citysearch
Additional information
  • Hours: Mon-Fri 8am-6pm
  • Payments: Discover, American Express, Master Card, Visa
  • Neighborhoods: South Congress, East Congress
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