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Businiess name:
Punch & Judy
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Review by:
citysearch c.
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Review content:
We purchased our Orbit system from Punch & Judy in Savannah, GA. We returned to get the toddler seat and have had trouble getting all the parts from them. We made the mistake of buying the floor model and accepting an IOU on the braces (for forward facing position) and the sunshade. We have called and stopped by the store regularly to inquire about these pieces without luck. They often tell us that they have ordered parts from Orbit and the delay is because of the manufacturer (we found this not to be true). We were even told not to worry about the braces and use the base to face forward (manufacture states not to do this). As a result, we will not be purchasing another Orbit system from this retailer for our twins due in the spring and would recommend to all future potential Orbit customers to go elsewhere.
Pros: Top of the line baby equipment
Cons: Poor Customer Service
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