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Businiess name:
Econo Air Heating & A/C
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Review by:
citysearch c.
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Review content:
I will not recommend this company. During the first and second year after installation of the heating and air condition systems we had major problems with the taping of the products. They used a lot of tape that separated apart from the connections and on the walls, allowing air leakage. We had areas behind wall that are not connected so the air is escaping behind wall and not through the vents. The sales person was very good and made me very aware that the company was the largest service company in Orange County and in business for a long time. I was verbally assured that the company knew how to do a job worth the large price. Additional warning, the convenient delayed payment schedule meant watch the ending date and pay the entire amount by that day or a very hefty interest rate will be instantly added. Second warning, at the time of the sale, the sales person did not strongly recommend a permit to be pulled and noted that it is was not required. I highly recommend it. I now have had the work inspected by several professionals to repair the work properly. This company offers a one year warranty for a product used one short season a year. Customer service listed that extended warranties, permits, inspection by the city, and a service call within a year was required in order for this company to help me after a year.
Pros: QUICK initial service and work appears correct at first
Cons: Big ticket price, faulty work and very limited guarantee
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