For my first appointment I had to wait 45 minutes for my stylist. She did a good job so I stupidly made a second appointment and when I arrived 10 min. before the scheduled appointment I was told that they had me on their books for a different time and that the stylist was all booked up - this was the day before Thanksgiving. Their front desk staff are too busy chatting with each other to pay any attention to clients and have trouble keeping track of time or appointments. I will never go back.
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