We had a Power Board go bad on a TV just before its warranty expired. Derek, Jared, Butch, the fellow who unloaded the TV from my car...everyone we had contact was professional and worked hard getting us to the right people for free replacement parts. (They could have fixed it w/o doing that b/c we gave them permission. We thought the TV warranty had expired.) When the TV manufacturer was unable to produce the part (back ordered,) Protronics TV offered to help us ship the TV and even offered to accept the new replacement TV for us b/c we will be going to be gone for several weeks. I returned to them b/c many years ago they gave us wonderful service on a small kitchen TV. It is apparent they continue to be on top of things with the new generation TVs!! Don't go anywhere else!!! mvt
Pros: Wonderful personalized service
Cons: None!
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