Because we live 1 block away, we have put up most of our guests at the Alexis. Their reactions vary to loving it to being disgruntled. This applies to room decoration, noise and service! Comments are: some rooms are hideously decorated ie. pop art. One couple said the service was bad the whole stay, housekeeping took away personal items and then they could not be found. No apologies/compensation offered. Lastly the noise. When I make reservations, I do not find the staff helpful. Figure that!
More recently because of the mixed reactions and my own difficulties, I have been booking my guests at Inn at the Harbor Steps. There it is perhaps a bit more homespun. But they bill themselves as an inn, not a full-service hotel.
Pros: location, some nice rooms
Cons: , uneven service
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