The vets know there stuff and I was satisfied with my service. I didn't think Dr. Moses was cold or uncaring, he's a vet and a vet is a scientist not a doting mother.
HOWEVER, I agree with the comment about the rude staff. There is one girl in particular who is very rude when she answers the phone and in the way that she treats clients. Don't know her name but she's kind of shorter than the other girls, younger, and with a darker complexion (looks like she could be an athlete or dancer of some sort). Anyway, she is REAALLLY rude and abrupt with people. Dr's need to talk to her or replace her because it is a big turn off.
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