The nurse and I stopped by the Southpark Meadows Waterloo location shortly after noon today. It took about four minutes before anyone noticed we were standing there, waqiting to be seated, but the nurse met some kids she knew from working as a school nurse, so time went by quickly. We were seated, and our waitress gave us our menus, then drinks, in a timely manner. The place was maybe 65% full. After ordering our meals (sirloin tacos for her, Kobe burger for me) we waited. And waited. And waited 30 minutes before I flagged our waitress down and asked her if we were going to get to eat. We got an ""I said we were busy"", and she went to check on our meal. She came back, withour food, and told me that ""they were finishing your burger"", and that she hoped the people outside ""don't see me bringing you your food first.""\r
All I can say, honey, and I hope you read this, is: I hope their food was hot, because mine wasn't.\r
It would have been a good burger if she hadn't have lied to me. My nurse's food, according to her, was fine. Too bad I cannot in good faith recommend Waterloo at Southpark Meadows. Especially when the hired help lies to me. And honey, you're lucky I didn't have a quarter on me, because you would have gotten a 4-cent tip instead of the 79 cents the nurse gave you.
Pros: Cool atmosphere
Cons: Poor service, lukewarm food, dishonest staff