Movie Madness Video & More

Ok so I had a bad experience but I called the owner and he was very nice and made things good for me, he wiped the late fees, he gave me a free video and appologized for his employee and yeah he may have been haven a bad day this day, we all do and I am over it and will go back now:) alls I wanted to do is rent a video more

Movie Madness is without a doubt the best Video rental store I've ever seen - an incredible collection of Foreign, Classic, Cult, Horror , TV, Anime etc etc - you name it they've got it - not only the well-known titles, but also the obscure classics known only to the connoisseur. Plus the whole place is a movie memorabilia museum! Pros: Incredible Selection more

It's great that Movie Madness has a policy (official?) to keep a VHS copy of a film if it's no longer on DVD and/or to replace it with a DVD once that is released. With new hires (love the B52s esque lady) there seems to be a better balance of hipster douchebag staff with genuinely nice, down-to-earth people. Daniel is consistently a first class, all-around a**hole - I challenge anybody to give me an example, otherwise. Once my friend went in looking for a film and had a staff member ""help"" her. Faced with the usual Belmont tude, she asked, ""Could you be a little less cool right now?"" Best line ever. And one more of us should ask these people. Personally, if I'm looking for something, I call Clinton St Video first. They charge the same rate but you can keep the titles 2 days longer and I've never once encountered a staff member even a hint as annoying as at Movie Madness. Oh, yeah, and the skinny blond girl (the shorter, curvier one is very nice) is an absolute killjoy about late fees. Pros: seemingly best selection in Portland Cons: see headline more

Firstly, my account was randomly deleted by their system, so I had to sign up again; Minor annoyance. Then, they wanted a $200 deposit for an out-of-print VHS movie. When they swiped my card for the $200 authorization, it sent it into fraud mode (absolutely no fault of my own). After spending 25 minutes chewing out my bank over the phone, I still couldn't get the block removed, so I had to go the ATM for the cash. All said and done, it took a full hour get the movie rented, so I half-jokingly asked them to hook me up with a free movie or something. I mean, account deleted, $200 deposit for a VHS movie, putting my card into fraud mode (major inconvenience)... the least they could have done was give me a free rental credit ($2.50 value) or a frigging piece of licorice. Pros: Great selection, Neat museum Cons: Sub-par service more

Movie Madness is great, I've been a customer for 8 years. The one problem they have is the uber-hip (sarcasm) staff will treat you like you like a criminal if you have a customer service issue such as these two I recently had: Pros: movie selection Cons: staff attitude and lack of training in basic customer service skills more

This is by far the best video store I have ever rented from. Not only do they have nearly every movie you could possibly want to see, they arrange them in a way that real fans of cinema can appreciate. If you are totally lost though, there is not only a MAP but also a super handy computer that will pinpoint the location of the needle in the haystack. And while you're there, you might see a few other movies you didn't know you wanted to rent. Great place. Pros: Every Movie Ever Cons: Too few hours in the day to watch movies more

Movie Madness without doubt has the best selection of DVDs in PDX. But of the last eight DVDs I have rented, four were unplayable. One had some sort of yellow crusty growth on the back. I can only recommend them for new (and therefore theoretically relatively clean) DVDs. Otherwise, you might want to look around for another locally owned rental place. Pros: excellent selection Cons: extremely poor care of DVDs more

To Everyone who loves movies, Pros: Great staff, wonderful selection and amazing store..... Cons: There is none that I know of.... more

I walked into Movie Madness at 11:30 on a Saturday night. They close at twelve. At 11:48, I was ready with my selection and approached the counter. The 'manager' informed me that they closed in 3 minutes and that it would take about ten to open an account for me. My friend and I pointed out that they in fact closed in 12 minutes and that should be plenty of time. He said they had to count out the drawer in three minutes (he already had his coat on and was ready to leave-12 minutes before closing). He then went on to say that he had to help the other customers (there was no one else in the store and there were three other employees just standing around in the area.) He then proceeded to inform me that they do not open new accounts after a certain time. There are no signs that indicate this and, if this is really their practice and had I known (signs people!), I would have opened the account before selecting my movies. Pros: good movie selection Cons: Really rude manager more

This movie store is amazing and so are the staff. Not only do they have every awesome movie under the sun but the staff are so knowledgeable. You can walk in there say your looking for a movie but you can't remember the name but for instance say you remember a three word line from the movie, they'll know what your talking about. Pros: everything more

This is really an incredible store - if you're looking for a video and they don't have it, it's probably not worth seeing (with a few exceptions). If you like old tv shows, they have them. If you like foreign films, they have those too. If you like old movies (I am talking 30's and 40's here), this is the place to go. They have every academy award winning film of the year since the awards started. The only complaint I have is that some films are categorized by director or actor (rather than movie name) and if you have only the movie title you might have to hunt or ask for help to find a film. more

Without question, if you're looking for weird out of date movies, tv shows, whatever, they have it. I like old weird rare stuff and they've never not had a film I was looking for. A portland resource and institution, plus all the cool movie props. Wish they had a drop off someplace else, but it's fine. It's worth it. Pros: Selection, Fun, good price more