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First Step (Footwear Specialist) - San Francisco, CA - Reviews page 1 - Judysbook

First Step (Footwear Specialist)

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275 Ellis St (at at Mason St)
San Francisco, CA 94102
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(415) 989-9989
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Main categories:

Apparel

Related categories:

Retail Shopping

Reviews

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Best

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Worst

The worst customer service experience I have ever had. I purchased a pair of AF'1's from first step about three months ago that were two big. At first the clerk stated that it was...

Worst Customer Service Ever 3/21/2008

The worst customer service experience I have ever had. I purchased a pair of AF'1's from first step about three months ago that were two big. At first the clerk stated that it was not problem and that I could get store credit because the shoes were never worn. Then changed his mind. I stated that I was a Native San Franciscan and I had been buying shoes since the mid 80's at the upstairs location on Powell and that they would lose a loyal customer. I WAS TOLD THEY DIDN""T NEED MY BUSINESS!? more
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Additional information

  • Hours:

    m-sa 10-7 su 11-6
  • Neighborhoods:

    The East Side, Northeast, Tenderloin

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