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Epic Ford

id: 26904199
marker

5200 Evergreen Way
Everett, WA 98203

marker
(425) 353-7171
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Reviews
( 388 )
( 52 )
( 0 )
( 0 )
( 1 )

Best

Robert Dixon did a great job through out the sales process.

Worst

The only reason we go to Brien Ford is because it is close.

Ren'e Service Manager 11/25/2013

Ren'e sees to it that our vechiles are done when required and discusses what repairs are needed and why. more

Low pressure friendly sales wins everytime 11/23/2013

We went to other ford dealership, go the hard sell, but we were very impressed by the friendliness and enthusiastic staff at Brien. It was so natural an effortless that it instantly made up our minds to buy our car there. more

Easiest car buying experience I have had in 30 years 11/23/2013

This was by far the simplest transaction for buying a car I have ever experienced. I knew what I wanted, I knew what I wanted to pay and they accommodated me with both sensitivity to my time as well as finding what I wanted at the price I could afford. Awesome experience. more

Outstanding Service 11/21/2013

I really appreciate the outstanding service I receive here. I have bought multiple cars from this dealership and even though I try another dealership for service closer to home, I always come back to Brien Ford because nobody else takes care of me and my truck like they do. Thank you. more

2014 Ford Escape Purchase 11/20/2013

Professional Staff,Excellent Service throughout the Sales Experience. more

Your people work to help us 11/19/2013

You try to fix things for your customers. My only gripe is the price you offered for the part I needed (driver side mirror) at $ 750.+ You should be ashamed of yourselves. more

better than the other dealership's by far. 11/19/2013

just go already . wont be sorry . more

Quicktime suits them 11/19/2013

Always fast and good service-have used them for years and would recommend to anyone I know. more

Caring Staff 11/18/2013

The service staff are very caring and conscientious. more

Customer Service 11/18/2013

It was such a pleasant and relaxed experience. All the people were great. There was no pressure to buy other than at the end after my purchase. The gentleman was pushing for me to add a plan on to my total. It didn't ruin the experience for me though. I love my new car! more

Great Customer Service 11/17/2013

Everyone is extremely helpful and patient in explaining functions to me. more

great, fast service 11/16/2013

Fast, curious and a good price! more

You listen, do, and make us happy. Thank u 11/14/2013

Bob and I would like to thank all of you for helping us with our 2 new vehicles. The vehicles run great and we a proud owners. more



Warranty recall fuel pump & other concerns 11/13/2013

Fuel pump taken care of, no charge, no hassles. They also investigated several other issues, some of which are intermittent in nature, and corrected those which they were able to reproduce - slipping transmission, noise under front end of car, loose trim piece along front edge of driver's window. Again, no hassles and no charge (as should be the case, as vehicle is still under warranty). Also changed oil and filter. Reasonable charge for this service. Rico is always friendly and courteous and a pleasure to deal with. more

Kevin Todd - 1997 F150 11/13/2013

My check engine light had been on/off for a few months, so along with my oil change on the 12th, Rene/service diagnosed the issue (EGR valve). I had to order one of the parts via James, he called me the next day and I scheduled an appt. on the 15th. Everybody was easy to talk to and I appreciated the recommended services paperwork. I didn't feel pressured to schedule anything right away, the Check Engine light will cost me enough for now. Overall a positive experience and I'll continue to bring my truck in for service/maintenance .. Kevin Todd more

Sales, maintenance 11/11/2013

No complaints. I like doing business at Brian Ford. There whole staff is excellent. more

good service 11/11/2013

good service and get right to it more

Really Helpful Fast and Easy! 11/10/2013

First time buyer. Couldn't be happier with the service and my car! Thanks again! more
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