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Epic Ford

4.9
441 reviews
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id: 26904199
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5200 Evergreen Way
Everett, WA 98203

marker
(425) 353-7171
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Reviews
( 388 )
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( 1 )

Best

Robert Dixon did a great job through out the sales process.

Worst

The only reason we go to Brien Ford is because it is close.

professional service 1/25/2014

The service door opened @ 7am, staff were ready and in 5 minutes I was in the waiting room and work began. When finished the service person came to me, explained what happened and off I went. Good work by all and it was appreciated. more
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Great 1/25/2014

Great service on time! more
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Quality service at reasonable prices. 1/25/2014

They always take good care of my vehicle and do it in a timely manner. more
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Customer Service 1/24/2014

Our service adviser, Rene Burillo, is always helpful in resolving any issue that we have with our Taurus and Escape. more
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Great Sales and Service departments 1/23/2014

Great Sales and Service departments more
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Helpful and Efficient 1/22/2014

Since 2010, I've trusted the Service Department at Brien Ford to take care of my car. I have not been disappointed. Rates are competitive, work is performed efficiently and correctly, and everyone is friendly and seeks to make my experience with them a good one. Very happy. more
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They have my problem fixed every time. And always a fresh cup of coffee . 1/22/2014

Very good very fast well priced very reasonable. Wouldn't mind more flavors with the coffee or latte . They did me right .I sent my family there they did them right I'm happy. I don't like or trust any other dealership. more
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professional, yet personal attention. 1/22/2014

As usual, Brien Ford has reinforced why we purchased from them. Great service from top to bottom. Thanks. more
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Travis was more than accommodating in helping us find the right car for our family. 1/22/2014

We were very pleased with the quick response to our e-mail inquiry and Travis was very helpful in providing all the information we needed and getting us the test drive. When my wife asked for a color you didn't have in stock, he quickly found one and arranged for its transfer. My wife and I were very happy with the overall experience and would not hesitate to recommend your firm to our friends. more
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Customer Buying Experience 1/22/2014

Excellent customer service. The process was painless. The delivery of the vehicle and explaining the options was great! more
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Main shop 1/22/2014

Quick service more
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They take care of the customer with great service. 1/21/2014

Went in for a routine oil change they found a power steering leak. They got it fixed and had me back on the road on the same day. more
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Great staff 1/21/2014

We felt very comfortable and well taken care of the entire time we were there! more
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Friendly, knowledgeable sales people 1/20/2014

The best experience I've had buying a new car. more
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Excellent Service 1/19/2014

I called to have my battery replaced. It was quick. I drove up to the Bay, they took my car and had it replaced within 20 min. more
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F-150 oil change 1/19/2014

Nice to see alignment check with other vehicle check-ups. more
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Always treat me fairly, attentively. I leave confident that superior work has been done. 1/16/2014

Every worker I deal with is knowledgeable, experienced, and inspires confidence in Ford. more
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Snappy service department... 1/16/2014

I heard the ad on the Radio (AM 1520), and it was true! I rolled up to the door and they were able to change my oil right then and there. About 45 minutes and I was on my way. And the complimentary beverage was extra nice too. Thank you, Thank you, Thank you. more
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January 15, 2014, Service Visit 1/16/2014

Dustin and the folks who worked on our 2010 Edge did a good job. Oil changed, tires rotated, wipers replaced, and car inspected in under an hour. more
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