My boyfriend and I had 8:30 reservations here last night.  The ""hostess"" (who we came to find was the manager playing hostess) told us to wait at the bar and that she would come get us.  When the clock read 9:00, I went back to inquire about our table.  After ignoring me for 5 minutes in favor of something on the computer screen, she finally asked how she could help me (um, I checked in with you 30 minutes ago) - she casually said, ""Oh, your table is ready when you are.""  Confused, I told her she'd told us to wait at the bar and she cut me off: ""Yeah, I was coming to get you right now.""  We brought over our wine bottle from the bar and had to wait for the table to be set (apparently it WASN'T ready).  She didn't show concern that we were being seated 30 minutes late, nor did she take our wine to the table.  Still, we wanted to enjoy dinner so we let it slide.  \r	
Our waiter was great, but overwhelmed.  Our appetizer was lukewarm, and the entrees took 50 minutes.  He was apologetic and we were patient, but 50 minutes is pushing it.  When nicely asked him to see what he could do to make it right, and he got the manager to comp our appetizer ($9).  We were not looking for a free meal - we wanted to see if they cared to make it better and give us reason to come back.  Instead, the manager came over to ask if there was a problem.  When we gave her the rundown of our night, she got defensive and said ""I don't need you to tell me how to do my job.  I suggest you take your business elsewhere.""  Oh, and she claimed the clock is 10 minutes ahead (so we were only sat 20 minutes late, not 30 - much better).  \r	
It's a shame - the food was good, the space is great, but the manager was awful.  I would have preferred if she ignored us entirely than to come argue with us at our table - we had no intention of causing a fuss (just of not coming back).  \r	
Finally, they need to hire a REAL HOSTESS who knows how to acknowledge guests, seat people, honor reservations, and be polite!!
Pros:  Beautiful space, food was good, bar is great
Cons:  Terrible manager picked a fight with us, slow service, reservations mean nothing
                        
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