Century 21 Department Store

I bring husband here for work clothes. We find everything make him very happy man. Price be very good for us to. more

Home office as well as the sales representatives should work on being kind and respectful to their customers. I absolutely hate calling and being hung up on 4-5 times. After a while, i just don't care and give up. Even my friend tried and the same thing happened to him. I love the selection but customers should be treated better. more

Great lunch time shopping more

The store at Lincoln Center displays and sells dirty and defective cloths. The management is incompetent and not helpful. The cloths are hanged to close to each other therefore even customers who would like to place the cloths back neatly cannot do it. There are no store staff members arranging the items back on display, therefore many cloths lie on the floor or get ruined. Also cloths sold there seem to have been worn before; even the sales people agree with this statement. It is a disgrace of a store in a great neighborhood. Very bad experience... more

too busy and crowded..not worth it more

The customer service is AWFULL!!! I had a problem with a gift certificate... The manager in the store was of no help. Trying to get someone in the home office was nearly impossible. DO NOT BUY A GIFT CERTIFICATE!! more

always loved this store the best deals i have seen yet !! :) more

they have always had good deals for years to come .. all the name brand clothes deals deals deals more

It could be a BIG tourist trap. I normally avoid this location. But they have a great sale and selection, which It cannot be neglected. For ladies: Bag section is big. Also, shoe. For gentlemen: SUITS. more

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Century 21 is one of my favorite places to shop! I first started going there because I was looking for cheap but really good sheets, and that can be really hard to find – but not at Century 21. Once I started buying my bedding there I never went anywhere else again. Sometimes I can score some really top of the line, designed, high thread count sheet sets for less than 45 bucks each, and in another store it would be twice that much. But I also like to check out the men’s department while I’m there to score some items for my boyfriend and my nephew, because they have some really great deals on designer jeans, belts and shirts. On the other hand I can get lost in the shoe department, which is actually a separate store, chock full of leading designed shoes at a great price break. more

Century 21 is one of my favorite places to shop! I first started going there because I was looking for cheap but really good sheets, and that can be really hard to find ? but not at Century 21. Once I started buying my bedding there I never went anywhere else again. Sometimes I can score some really top of the line, designed, high thread count sheet sets for less than 45 bucks each, and in another store it would be twice that much. But I also like to check out the men?s department while I?m there to score some items for my boyfriend and my nephew, because they have some really great deals on designer jeans, belts and shirts. On the other hand I can get lost in the shoe department, which is actually a separate store, chock full of leading designed shoes at a great price break. more

It's just astounding the variety of things on sale and the cheapness of it all. The piles of sunglasses, watches, wallets, etc held no interest to me. The upper levels hold some promise in the form of full blown fashion designed by the likes of Escada, Cavalli, Hugo Boss, Moschino, etc. You need to be committed to finding something of quality that suits your personal style - I FINALLY unearthed a stunning Dolce & Gabbana white bustier, reduced from $860 to $170.??By all means, if you've a love of couture, Century 21 is worth a visit, but be prepared to put in some work if you're to get something beautiful to show for your efforts. They have really good prices and a good variety of products. But when you talk about people, they are not friendly at all, you must do-it-yoursef. Need to use mens fitting rooms? There is only ONE for the entire store. And you can use it only if your are trying pants for suites. I would buy some jeans and was prohibited to try them on. ""You have 30 days to change"" they told me. Great shopping for little money, situated next to World Trade Center, great transportation by underground, its huge! all compartments - shoes, clothes, home accessories, cosmetics, men, women, kids, jewelery, handbags all the best brands in very discounted prices! its usually very crowded so try to come early in case to avoid crowds, open sicne very early hours. more

It's just astounding the variety of things on sale and the cheapness of it all. The piles of sunglasses, watches, wallets, etc held no interest to me. The upper levels hold some promise in the form of full blown fashion designed by the likes of Escada, Cavalli, Hugo Boss, Moschino, etc. You need to be committed to finding something of quality that suits your personal style - I FINALLY unearthed a stunning Dolce & Gabbana white bustier, reduced from $860 to $170.??By all means, if you've a love of couture, Century 21 is worth a visit, but be prepared to put in some work if you're to get something beautiful to show for your efforts. They have really good prices and a good variety of products. But when you talk about people, they are not friendly at all, you must do-it-yoursef. Need to use mens fitting rooms? There is only ONE for the entire store. And you can use it only if your are trying pants for suites. I would buy some jeans and was prohibited to try them on. "You have 30 days to change" they told me. Great shopping for little money, situated next to World Trade Center, great transportation by underground, its huge! all compartments - shoes, clothes, home accessories, cosmetics, men, women, kids, jewelery, handbags all the best brands in very discounted prices! its usually very crowded so try to come early in case to avoid crowds, open sicne very early hours. more

This store can be good deal for designer brands but trust me you will be treated like an animal or the most unwanted customer in their store.First thing every staff has an attitude problem specially the ladies who work in the Ladies fitting room area they treated me like a thief.Most chaotic,unmanaged store I have ever seen in my life.The worst part is the customer service in the store more

This store can be good deal for designer brands but trust me you will be treated like an animal or the most unwanted customer in their store.First thing every staff has an attitude problem specially the ladies who work in the Ladies fitting room area they treated me like a thief.Most chaotic,unmanaged store I have ever seen in my life.The worst part is the customer service in the store more

Century 21 carries a lot of designer brands at great discount prices. I'm not that into brand names but every once in a while I'll come here and I always find something I like and get an awesome deal, too. It's very crowded but I wouldn't expect anything else from a discount department store. Customer service is great here. The reps are (too) patient and really try hard to help people find exactly what they're looking for. Large clothing stores generally give me a massive headache, and this one is no different, but among headache-causing stores I'd rank the Century21 experience at the top. more

Century 21 carries a lot of designer brands at great discount prices. I'm not that into brand names but every once in a while I'll come here and I always find something I like and get an awesome deal, too. It's very crowded but I wouldn't expect anything else from a discount department store. Customer service is great here. The reps are (too) patient and really try hard to help people find exactly what they're looking for. Large clothing stores generally give me a massive headache, and this one is no different, but among headache-causing stores I'd rank the Century21 experience at the top. more

Agree with some of the preivous reviews on the lousy service. I work and live in Downtown Manhanttan. Having spent thousands here for its "convenience" (e.g. towels, linen), I was almost accused of "stealing" on April 28,2011. Story is I went there to pick up some long gym pants after work. I got two identical pairs. But at the register the cashier (Walter) rang two differnt prices. I with all integrity asked him to check. 15 minutes later, a security guard (his name tag reads “Matthew J.”) showed up and pulled me aside asking how a price tag of a pairt of shorts got on to one of the long pants I picked. I was completely humiliated in front of so many other curstomers. You don’t have be told “you are stealing” in yoru face – and that’s exactly the intonation of his question leading to. Then, he asked me to follow him to a private office in the lowest floor. I stepped in front of him and was told to “follow” him ONLY. Am I a crinimal or what? Another African American man showed up and both wanted to take me to the private office. I refused to – as a petite Asian woman, I don’t feel comfortable going in somewhere with two big man. I pleaded them to call police or pull out the vedio tapes, which they refused. At the end, the Afriacan Amercan man told me to leave “HIS” store. Is this how you treat a customer who spent all these money over the years? I then spoke with the store manager, Joyce, who baiscally told me they are just doing their job. Nothing else she can do. Yeah, you are right … I kept wondering whether all these happened because I am an Asian, a minority? Would someone ask to double check the prices if she/he wants to cheat on a price tag? I have a well paid job, comepltely clean record and a superior credit store, Thanks Century21 for giving me the MOST humiliating experiecne of my life. I couldn’t sleep for nights and it painfully angers me how I was treated for someone else’s mistake, intentional or not. When it comes to my integrity, I can’t let go so easily. I will NEVER go there again. Not even close!!! I am also writing to the Better Business Bureau and C21 Headquarters. more

Agree with some of the preivous reviews on the lousy service. I work and live in Downtown Manhanttan. Having spent thousands here for its ""convenience"" (e.g. towels, linen), I was almost accused of ""stealing"" on April 28,2011. more