Century 21 Department Store

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22 Cortlandt St (at nr. Church St.)
New York, NY 10007

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(212) 227-9092
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Century 21 Department Store - New York, NY
Century 21 Department Store - New York, NY
Century 21 Department Store - New York, NY
Century 21 Department Store - New York, NY
Century 21 Department Store - New York, NY
Century 21 Department Store - New York, NY
Century 21 Department Store - New York, NY
Century 21 Department Store - New York, NY
Reviews
( 66 )
( 65 )
( 25 )
( 28 )
( 44 )

Best

The customer service is AWFULL!!! I had a problem with a gift certificate... The manager in the store was of no help. Trying to get someone in the home office was nearly impossi...

Worst

The prices are amazing. The selection is pretty good, but the employees are not helpful or knowledgeable, they're rude, and most of them were standing around talking instead of wo...

Nice selction, but very crazy inside. 7/19/2010

Recently made a trip to nyc, went with my boyfriends sister, and she had been there for the past 20 years, had a great tour guide to say the least. We went into Century 21, and my god. This place was packed. Wall to wall people. So we went along and did our shopping, they had a lot of cahsiers working, needless to say they were not all friendly.. Lots of people working but no one wanted to help. Hope not all the stores are like this.... Pros: Great selection Cons: Lots of people, and poor customer service more
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Nice selction, but very crazy inside. 7/19/2010

Recently made a trip to nyc, went with my boyfriends sister, and she had been there for the past 20 years, had a great tour guide to say the least. We went into Century 21, and my god. This place was packed. Wall to wall people. So we went along and did our shopping, they had a lot of cahsiers working, needless to say they were not all friendly.. Lots of people working but no one wanted to help. Hope not all the stores are like this.... Pros: Great selection Cons: Lots of people, and poor customer service more
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rego park 7/16/2010

the staff try to be helpful but son't seen to know how to handle anything out of the ordinary, so they tell you to go to a manager who does not seem capable to make reasoned decisions. Pros: nice envirinment, great selection Cons: management and staff more
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rego park 7/16/2010

the staff try to be helpful but son't seen to know how to handle anything out of the ordinary, so they tell you to go to a manager who does not seem capable to make reasoned decisions. Pros: nice envirinment, great selection Cons: management and staff more
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Great prices 6/27/2010

Very good prices for designer name clothing. Has everything you need from shoes to jeans to suits, etc. Friendly helpful staff as well. Pros: prices Cons: clothing sizes are limited more
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Great prices 6/27/2010

Very good prices for designer name clothing. Has everything you need from shoes to jeans to suits, etc. Friendly helpful staff as well. Pros: prices Cons: clothing sizes are limited more
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Worst Customer Experience Ever 6/17/2010

Do not shop in the westbury store. They had bad customer service. I lost my wallet and all I wanted the store to do is to roll bad the camera to see if I put the wallet in my pocket or left it on the counter. The security lady tell me they can't roll back the tape. The security manager tells me they can roll back the tape but they don't do it for customers. As a customer for many years I feel betrayed. To all future customers if u lose something consider it lost! more
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Worst Customer Experience Ever 6/17/2010

Do not shop in the westbury store. They had bad customer service. I lost my wallet and all I wanted the store to do is to roll bad the camera to see if I put the wallet in my pocket or left it on the counter. The security lady tell me they can't roll back the tape. The security manager tells me they can roll back the tape but they don't do it for customers. As a customer for many years I feel betrayed. To all future customers if u lose something consider it lost! more
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What a surprising experience!! 5/11/2010

Bryan, an hysterical floor manager when asked to help me to solve a problem with an employee, offered me his job stating it was too stressful for him to deal with. He approached me with a security named David who was laughing at him. Congratulations Human Resources Dept!! Great personnel training!! Cons: Floor manager out of training more
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What a surprising experience!! 5/11/2010

Bryan, an hysterical floor manager when asked to help me to solve a problem with an employee, offered me his job stating it was too stressful for him to deal with. He approached me with a security named David who was laughing at him. Congratulations Human Resources Dept!! Great personnel training!! Cons: Floor manager out of training more
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Century 21 5/10/2010

It seems that they source their stuff from some cheap Chinese manufacturer. To me there is no difference between the guys selling fake Louis Vuitton bags outside the store and C21 selling fake trendy designer wear inside. http :// buyvia.host-sc. com Pros: Good discounts Cons: Very poor quality more
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Century 21 5/10/2010

It seems that they source their stuff from some cheap Chinese manufacturer. To me there is no difference between the guys selling fake Louis Vuitton bags outside the store and C21 selling fake trendy designer wear inside. Pros: Good discounts Cons: Very poor quality more
Reply | Report abuse |

for serious shoppers 3/28/2010

I love this store. From bedding to designer clothes, you just can't beat their sales. It is always full of European tourists so you know that they can get designer goods cheaper here than back home. At their end of the season sale, you have to fight off the crowds. I've gotten Italian cashmere silk sweaters retailing for $300 at under $20, a Vera Wang cocktail dress for $160 from $1300, Colehaan and Geox shoes for $49, Calvin Klein sheets cheaper than you'll ever find in dept stores and wonderful small leather goods under $20. Even at their "retail price" it is still cheaper than what you'll find on sale uptown. Pros: incredible sales Cons: fighting crowds, never ending dressing room lines more
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for serious shoppers 3/28/2010

I love this store. From bedding to designer clothes, you just can't beat their sales. It is always full of European tourists so you know that they can get designer goods cheaper here than back home. At their end of the season sale, you have to fight off the crowds. I've gotten Italian cashmere silk sweaters retailing for $300 at under $20, a Vera Wang cocktail dress for $160 from $1300, Colehaan and Geox shoes for $49, Calvin Klein sheets cheaper than you'll ever find in dept stores and wonderful small leather goods under $20. Even at their ""retail price"" it is still cheaper than what you'll find on sale uptown. Pros: incredible sales Cons: fighting crowds, never ending dressing room lines more
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one of the great shops in new york 2/26/2010

By far the greatest shop that I have ran into, living in Boston I was in luck when I came across this store in NYC, a beautiful hand bag bliss with various selections. The store of course is called Century 21, and I love my bags! I was supposed to get one but ended up getting four, and by the time I left I spent well over $400. Ladies check this place out. Pros: the greatest!! more
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one of the great shops in new york 2/26/2010

By far the greatest shop that I have ran into, living in Boston I was in luck when I came across this store in NYC, a beautiful hand bag bliss with various selections. The store of course is called Century 21, and I love my bags! I was supposed to get one but ended up getting four, and by the time I left I spent well over $400. Ladies check this place out. Pros: the greatest!! more
Reply | Report abuse |

Very cheap stuff 12/11/2009

Earlier I have been huge fan of C21 but for the past one year I found the quality of all the stuff to be very poor. Wallet came apart in 5 days of usage. Calvin Klein, boxers after one wash the stitching came off and were unwearable. It seems that they source their stuff from some cheap Chinese manufacturer. To me there is no difference between the guys selling fake Louis Vuitton bags outside the store and C21 selling fake trendy designer wear inside. Pros: Good discounts Cons: Very poor quality more
Reply | Report abuse |

Very cheap stuff 12/11/2009

Earlier I have been huge fan of C21 but for the past one year I found the quality of all the stuff to be very poor. Wallet came apart in 5 days of usage. Calvin Klein, boxers after one wash the stitching came off and were unwearable. It seems that they source their stuff from some cheap Chinese manufacturer. To me there is no difference between the guys selling fake Louis Vuitton bags outside the store and C21 selling fake trendy designer wear inside. Pros: Good discounts Cons: Very poor quality more
Reply | Report abuse |

hate the lies, love the store 12/10/2009

There is no need for the exaggrations, that is why they are so insulting! If I can purchase a bag listed for $195 for $60, why claim it retails for $225? I will continue to shop but can't trust the store to give me a value. They must love the "how much you saved" reciept too much. Pros: fantastic price and selection Cons: they lie about some of the actual prices more
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hate the lies, love the store 12/10/2009

There is no need for the exaggrations, that is why they are so insulting! Pros: fantastic price and selection Cons: they lie about some of the actual prices more
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Summer SALE!!!:
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Stock up on essentials--and a designer party dress--at this bargain-hunter's department store.

Owner Message

  • New York?s Best Kept Secret! Featuring unparalleled labels at unbelievable prices, for almost 50 years.

    Choose Your Shopping Experience
    A-list Designers
    High-end European fashion.
    Hot labels. Top names.
    World-famous Discounts
    65% off retail. Every day.

    Nonstop New Arrivals
    Constant fresh finds.

Editorial

  • You'll love pawing through the hodgepodge racks of designer items (priced a lot lower than when they first hit stores). This is hunt-and-gather shopping: Stroll, collect, try on. Repeat if...

  • 7/29/2004 Provided by Citysearch
Additional information
  • Hours: Monday ? Wednesday 7:45 am ? 9pm Thurs ? Friday 7:45 ? 9:30 pm Sat ? 10am ? 9pm Sun ? 11 am ? 8pm
  • Payments: Visa, Master Card, American Express, Discover
  • Neighborhoods: Downtown, Financial District, Financial District (Wall Street)
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