Over the last year or so I've spent several hundred dollars in Brouwer's, making special trips up from Portland. The venue is impressive, as is their amazing bottle and draft selection. For someone who spends most of their time brewing, reading about brewing or drinking good beer this place should be a mecca, and for a while it was. \r
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The trouble is the service is terrible, I don't just mean slow or sometimes they forget your drink. I mean just plain rude sometimes. More than that the biggest problem for me is that the bar staff just don't respect the product enough to serve it correctly. They serve some of shortest (i.e. half full) pints I've ever seen and I've been drinking in pubs since I was 14. \r
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I asked the server to top up a very short pint, say a 14oz pour on 20oz pint and was told very emphatically that it was policy to never top up pints. I was furious and asked if she thought that was acceptable, she just walked off. When I asked to speak to the manager she walked off with my pint and talked to him and came back with maybe another ounce or two in the glass, and said he agreed to top it up. \r
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Over the next hour or so, I saw numerous pint glasses going out some of them barely filled over half way, the rest being beer foam. It would seem Brouwer's are actively trying to defraud customers of beer they have payed for, especially if they have a policy of not topping up short drinks. \r
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You can see my full review at brewtherapy dot com/?p=34\r
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My advice, until Brouwers management tackle the problem with rudeness and start serving legal pints skip this place. Go to the Stumbling Monk, the Tap House Grill, Hales, or anywhere else.
Pros: Good food, beer selection, ambience
Cons: loud music, bad service, short drinks, prententious feeling of superiority by staff
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