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Businiess name:
C & M Automotive and Transmissions
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Review by:
citysearch c.
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Review content:
This is a review that late in coming. My first experience with C&M was mid 2013. I have an older civic honda that simply stopped running. The engine was fine and everything points to a transmission problem. I normally drive from Simi Valley to a trusted mechanic in Hollywood for my car repairs. I would rather drive for miles to a trusted and knowledeable mechanic rather than roll the dice on an unproven one. This is different situation as the Honda has to be towed and will be quite expensive and will take days to repair. \r
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I consulted friends, read reviews and called the shops in Simi Valley. I had the towed to a repair show but decided not to get the work done when the mechanic said the ""tranny"" had to be replaced without even considering that it can be a transmission problem that can be fixed without replacing it.\r
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After more than a dozen calls I finally found myself talking to Justin and C&M. At the outset, I felt comfortable talking to him as he laid out the steps that they will take to see if the problem can be fixed without having to rebuild or replace the transmission. As things turned out the transmission had to be rebuilt. After the diagnosis. C&M never pressured me to make a decision that benefits them monetarily and gave me more than enough time to decide on whether to spend the money to rebuild the transmission of this older car. \r
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Justin helped me make a decision by doing an evaluation of the other parts of the car and see if there is anything major that looks like will also break as soon as transmission is repaired. Eventually, I had C&M rebuild the transmission and I never regretted the decision. \r
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Since then, I brought the Honda back to C&M for some minor fixes (.e.g. alignment and replacemenr power window regulator). I have never been disappointed. Justin seems to be in tuned with what decisions I will make about this car. Case in point, Justin saw that the wiper blades are worn out and really needed replacement. He took care of it and now I have on less thing to worry about. For a classy and well trained operation, their fees are not only very fair but they will look at the situations and lay out all options available to address the problem.\r
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This review is probably longer than the average positive reviews but I believe the time I spent writing it is the least I can do for the service I received from Justin and the crew. Thank you.
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