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Businiess name:
Mitchell's Hair Styling
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Review by:
citysearch c.
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Review content:
I saw a stylist for this morning for a single process color. I was told by the girl booking the appointment that the price was $60 after setting me up with a specific stylist. The stylist was a young lady from Morrocco, although I do not know her name. We talked and during the conversation I mentioned something about a dog being abused and she said ""yea, well it's just a dog"". I pretty much stopped talking at that point, because as a dog lover I was offended to be honest. I realize in Morrocco they generally do not like dogs but this is the USA where we generally do and she would do well to keep that in mind. \r
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After the color she asked if I wanted a haircut and I told her no. She then handed me an ipad and asked for my credit card. I gave her my AMEX and she told me to sign my name on the ipad. I assumed this was just saying I had had the service and that I would pay upfront. I saw nothing indicating a total dollar amount at any time. I assumed she was going to take my card up to the front but she never did, she handed it back to me and thanked me. I had no intention of leaving her a tip and did not offer or agree to one at any time. I asked her where do I pay and she said I just did although I was given no receipt of any kind or any indication of how much I had paid and I assumed that she knew I was not happy and that was the reason she did not ask for a tip. \r
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Well, I just looked at my AMEX account and see that she charged me $110 dollars! I did not authorize or agree to a $50 tip. \r
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I certainly hope that this is not a condoned business practice of Mitchells hairstyling, and that this matter is looked into further on corporates end. \r
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