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Businiess name:
El Campesino
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Review by:
citysearch c.
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Review content:
I used to love this restaurant but lately, it's slipping. The service isn't so friendly as it used to be (it depends on who you get) the food quality has become very inconsistent, and the prices are climbing as the quality goes down. I wouldn't mind paying more, really I wouldn't, because when it's good it's great! I'm practically a weekly regular but am beginning to re-think regular lunches there. Lately, it's been very disappointing. And you think they would be friendlier to customers they see over and over again. I once complained that our food took forever to arrive, was cold when we got it, and the server was rude. I got ""sorry to hear that"" and then was rung up and charged the full amount for our dinners. And still I came back for more, thinking they were busy and any restaurant can have a bad day but it's been inconsistent the last few months. C'mon guys! Don't go down the tubes now! And hey, it pays to give a little extra attention to your regulars, we are the ones who reccomend your place to other potential regulars! And if a customer had a legitimate complaint, don't you think you should give a discount on the meal or offer a free one next time we come in? A sincere apology with a bit of a price break for bad service or bad food goes a loooong way in chalking up a bad experience in a place you once loved. I sincerely hope things improve in the near future to the top notch food and service we USED to get there.
Pros: Parking always available, prices very reasonable, food usually fresh
Cons: Servers tend to get rather unfriendly when rushed, when the place gets busy your server should smile even more, not stop smiling altogether.
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