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Businiess name:
Southside Auto Parts
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Review by:
citysearch c.
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Review content:
I spoke with Ed from Southside Auto Parts and asked him for a 2 piece drive shaft for an 84 Toyota pickup. I confirmed with him over the phone that I needed both pieces of the rear driveshaft to include the center support bearing(CSB). He told me that since I needed the CSB as well it would cost more. The total came to $235. The amount was withdrawn from my account on 2/25/08. I received the Driveshaft on 3/3/08 but it was a one piece driveshaft off a different truck with no CSB. I called Ed to see what was going on and he remembered me asking for a two piece drive shaft with the CSB and he said he would have to get with ?the guys? and find out why they had sent me the wrong one. The package was shipped from Virginia although Southside Auto is located in San Antonio so I assume that was the ?guys? he was talking about. Over the next couple weeks I called him several times (6-7) to find out what the status was with getting the right driveshaft. Each time I received the same response about Ed not being able to get a hold of them or not having enough time to get to it. I found a driveshaft in Tucson and called Ed and asked him if I could send him back the driveshaft. He said that would be fine just to send it back to the address on the package and once they receive it he will issue me a refund. I sent the package back on 3/14/08 via express mail. I kept checking my account but no refund had been issued. On 3/27/08 I called Ed to see why no refund had been issued. He said he would get in touch with ?them over there? and see if they have received it. I called almost every single day, usually twice a day. Once in the morning for Ed to tell me he will try to get to it, and once in the afternoon just to have Ed tell me he didn?t have time to get to it. It's obvious that he has no intention of paying me back. Apparantly something similar happend to the guy that posted below me. It makes me sick that businesses can do this.
Pros: Yeah right
Cons: A business that makes its money by stealing from people
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