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Businiess name:
Gold Star Appliances
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Review by:
citysearch c.
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Review content:
I ordered, and paid in advance, for ~$10k in appliances 3 months before I needed them delivered. I gave a rough delivery date (week after Labor Day) and then firmed up the delivery date 2 weeks before delivery. Appliances delivered, but during delivery they notified me that there were two things that were not available today (knobs and backguard). Knobs don't hold up the process, but the range cannot be installed without the backguard without creating a fire hazard. It has been a week of "I'll have it tomorrow," and my contractors are still waiting around to complete the range install to do the final finish on my floors and clean up so I can move back in. So far, Goldstar has caused me to spend 1 week more out of my house for a $300 part. Had they told me it would be a week, I would have ordered elsewhere as all other quotes were the same price, 1 week delivery to my house. My guess is that Goldstar will also ask me to come pick it up to add further insult to injury. After I do receive I will update this posting.
Pros: Initial pricing is good
Cons: After delivery snafu, $$ saved in initial price is more than offset
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