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Businiess name:
La Novita Salon & Spa
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Review by:
Guest
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Review content:
The whole feel of this salon is customer satisfaction. Yes, you may wait 15 minutes for your stylist, but are you not asked if you would like a free glass of wine, a cup of coffee, etc? If that's not customer service then I'm not really sure what is I suppose? From the relaxing and beautiful wash room to the computer station, it seems to me that La Novita has done nothing but try to make the salon a convenient, comfortable, relaxing place where clients can come and not worry about a thing! Unlike other salons where the washroom is a frenzy of people chatting, La Novita tries to make this a relaxing process- If that offends you- you need to have your hair done somewhere where the concern of the stylists is getting you in and out of the salon and making another dollar- not to assure that you are relaxed.
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