Me and 3 friends drove 2 1/2 hours away from home to the African Euphoria in Columbus Ohio 2 weeks ago.we paid $100 for a sew in hair do and $ 100 for the hair. I had to take mine out 5 days later because my braids were so tight they were detaching from my scalp. I called and asked to speak with the manager. I was informed she was not there and to leave my name and # and she would return my call. 3 days later still no call I called back and she was available. I calmly explained who i was and what happened, the woman was very rude and short on the phone. Eventually she says "just come back, we fix" and hung up on me. The next day I called again and asked to speak with the manager the woman on the line says she is not available I can help. I explained AGAIN what happen and that the other woman wants to fix a bald spot. and no thanks I just want a refund of $100 for the style not the hair. she says yes come in we will refund. I explain I live 2 hours away and would rather send a relative who lives close. the woman says fine just call before she comes, i asked her name and she hung up. so when my cousin arrived 20 minutes later she calls and says they do not know what she is talking about. I asked to wpeak with them and told them 20 minutes prior I spoke with a woman who told me to send someone for my refund. she says no one told me that because there is a no refund policy. told me to call a lawyer if I was unsatisfied with service. she would not tell me the owners name or number. after reading all of these reviews I know now that their service is HORRIBLE and it was not just me. on top of rudeness the place is filthy they ought to be ashamed to havee people in there. I am going to report this to thee ohio board of cosmetology and to the BBB. they are probably illegal immagrants and i bet not one has a cosmetology license. by the way 3 of the 4 of us have bald spots. talk about poor service. not to metion th fat woman who did my hair ate food while braiding and scratched her belly in face, on top of smelly really bad
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