I would give Parrot-fa-nalia zero stars if it were allowed. All of the previous complaints hold true but what truly frustrated me was the guarentee that they will not sell the same dress to someone else who is at your school and attending the same prom. This is absolutely an bogus guarantee. Not only did they sell the same dress but then they said it wasn't the same dress because it was in a little different shade than my daughter had (aqua (moss green) vs lime green). But what was the most frustrating was the way my daughter and I were treated when we inquired about it. We were told that it was not the same dress because the shades are a bit different. We were called names for questioning their ""guarantee"" and were bullied out of the store. Very unprofessional with terrible customer service. I think the only people that truly like this place have probably never had an issue that they needed the store to help them with. I was at least expecting for them to offer to one of the two girls the opportunity to look for another dress but instead we were bullied, called names and treated like we were in the wrong. Between my two daughters (bought 2 dresses) and we referred their dates there to get tuxedos we had spent well over $1200 and then ended up being treated like a criminal. Never again!!
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