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My wife brought her ring (brand new) in to be resized and was told by Blatino banana boat "" I think I can do it"". Not the answer she was looking for from a ""Jeweler"" but she went through with it anyway. The ring was picked up the following day and it looked like the guy let a 4 year old have at it with a grinding wheel, vice grips and a blow torch. I've seen better metal work wrapped around a Hershey's Kiss. There was a great deal of pitting where the ring was soldered and quite a bit of the original white gold was removed. The removal of the material would make sense if she were needing to go up a size. However, she was sizing it down... To top it all off the ring has multiple dents around the edges where it appears to have been held (unprotected) with a vice and there are small scratches ALL over. \r
I took the ring to another Jewelry store today and they couldn't believe that the ring was given back to us in the condition it was in.\r
I am planning on standing outside of this store and distributing flyers about the miserable experience. Terrible customer service and even worse- they are totally content with destroying your valuables and making you pay for it. I can't believe they are still in business.
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