We bought our boat from Winnisquam Marine last year and I just wanted to see really how many people have been dissapointed by them???
I was just so surprised to be treated with such disregard. Especially after a good percentage of their customers claim they are so great.
Without going into too many details last year we had a miscommunication over valet parking service we were receiving from them. Apparently we over stayed our welcome (quoting the owner) even though the sales person that sold us the boat said it would not be a problem if we get a couple more weekends out of the season. My husband was angry, we tried to rectify the situation even though we didn't feel it was our fault that our boat was on the marina property for two weeks past the verbal contract. We offered to pay for the two weeks, it was refused. This year we were denied marina docking (a benefit we were told came with purchasing a boat there) and also any further service that we might need on the boat. Needless to say while our boat was in their care last year, we ended up with a flat trailer tire, a broken Bimini bar, and a rip in our cover. All these things we over looked just so we can have a good business relationship with the marina. We are avid users of the lake and we would like to be able to do business with these people. Unfortunately we were turned down and sent away in a very rude way. I have to say buying a boat there was a big regret.
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