I wish I had read the previous reviews before moving in with Byers & Harvey. My husband is a US soldier stationed at Ft. Campbell Army Base. We are a military family with children. Great credit, never late on payments, very respectful of our rental properties, and quiet neighbors. Lets start with the maintenance. Our heat and our A/C both went out and it took Byers & Harvey 3 days to get someone out when we had a new born baby! We had to replace the thermostat ourselves, and purchase space heaters. The neighbors that moved in 6 months into our lease had many issues to say the least. Threatened my husband, kept our baby up, and long story short we had to call the police many times with NO help from management. Upon our move in we were very honest about our pet. We have a 3lb teacup Yorkie. We paid a 300.00 non-refundable deposit for our pet fee in case of any clean-up etc. Also upon move in we paid 625.00. We gave prompt 30 day notice, our pet caused ZERO damage and aside from cleaning and up-keeping our home we also had the paint matched and patched the walls. In 12yrs of renting apartments in several states I have always received back close to my full deposit and I have NEVER been taken advantage of like I did with Byers & Harvey!!!!! They returned 250.00 out of over 900.00 that was initially paid to them. I understand having the carpets cleaned etc. However, they had to have the water turned on for 2wks in order to clean our home and also paid a cleaning service over 150.00 to clean a well kept home! I would NEVER EVER recommend BYERS & HARVEY to anyone! Its Christmas and we have now been relocated to Germany. Byers & Harvey stole from me and they stole from my family! We will be in touch with Ft. Campbell to see about having them BLACKLISTED so something like this never happens again to another military family. SHAME ON YOU Byers&Harvey
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