We recently purchased a convertible here. Everything seemed on the up and up at first. It took about a year, many phone calls, emails, letters and even trips to San Antonio to find out that they will not honor the promises their salesmen make.\r
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The car had a couple of problems with it (scratches, damaged buttons, cleaning) when we bought it that we caught and so we arranged to have those fixed as part of the purchasing contract. So we drove back and forth a couple of times to get these things fixed (it's about a 2 hour drive).\r
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It was a week or so before we got the windscreen out to use with the top down. When we got it out, we found that the frame was broken in two and the screen was coming undone from the frame. These windscreens cost around $650. We immediately called the dealership and spoke with Chaz "Big Red", the salesman who sold us our car. He said that they would replace it. \r
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Well, long story short, after several calls and trips to Ancira, including trips that
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