Following an accident, my car was repaired in Service King Carrollton. They initially delayed the repair by 2-3 weeks and the rental car coverage by my insurance policy expired and I had to go 2 weeks with out a car. When I got the car back, they had made additional paint scratches on the car, the dash board had brake warnings and the passenger door will not open with the key less. These are the few defect that I discovered(not sure if there are more). When I dropped my car off for fixing the problems they introduced, I was told it would take 1 day to fix them. I dropped it off on the Friday. On the Tuesday and they say that the car has only made it to the paint shop. I have to go another week without a car - it affected my personal business and caused me a lot of stress and inconvenience. After all this if I call to inquire about the status of my car the receptionist would not direct me the call to correct representatives because they are either not in, not able answer the call or in a meeting. No one would take responsibilities for their action
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