Volvo's Only

I bought a car for my son from Rich's Volvos, and it was the worst experience I've ever had. The car was in great shape, nothing mechanically wrong and looked good inside and out. Little did I know that 3 thousand dollars and a test drive later that I found out it had a branded title once I got to the DMV, when Rich clearly stated 3 times it had a clean title. He is a law breaker and a scam artist. Do yourself a favor and spare yourself the stress and money/time loss. He's a fast talking liar and a money scamming idiot. Pros: Friendly for the most part... Cons: Scam Artists, Money Hoarders, Liars, Hard to Find Location, Scavengers, Thieves more

wow, when my friend heard my story about how Rich has helped me during the last few months with my car, she suggested I get online with citysearch to tell my story about his business and my experiences. It seems people might not understand the process of buying a used car....try buying one off the road, newspaper or craigslist and you will get potluck -- yes, most people are honest but they don't know how to represent them accurately, but the main problem I have had with Craigslist and other potluck advertising is is that the seller does not want to know what (major) thing is wrong and doesn't investigate so they can claim not knowing about a potential problem which they forget to mention. So, unless you yourself are a qualified volvo mechanic you won't be able to assess the work needed (a fact of life when buying/using used cars) and therefore you cannot evaluate the cost-benefit of buying that used volvo. . Rich has a technical instinct for which used volvos deserve to get into his system where his guys work it over to get it on the road. When I was forced to trade my original Volvo to him for parts because of the cost of a major repair, he got into my hands, a working car which was actually better than my original. As for his shop's mechanical abilities, I was referred to Rich by my primary volvo specialist who recommended a competitor! I think perhaps young people?) who have yet to have a lot of experience trying to keep a decent car on the road for less than their total paycheck, might have unrealistic expectations. Fixing up used cars is a life survival skill for sure, volvos are my #1 choice vehicle for this endeavor because they return so much for the investment, and Rich has my vote for as long as I am in the NW, as an honest, knowledgeable, and positive business to deal with ...I have tried the rest and think he is the best! more

I'll say this much: He does have some good cars. Too bad he has no idea how to care for them. more

Rich is nice.. but he kept the car well beyond when he said he would have it done for a very basic repair, e.g. fixing a broken seat.. more

Richard Volvo only is a bad place to go, I bought a car from him, he made the car sound like it is a really good car. said he has put tons of parts into he car he really didn't. He can talk the talk trying to convice you to buy the car. Buyer Beware Pros: A nice guy Cons: Rips you off. more

Shoddy rebuilt cars, unsafe, not sure how he still has any kind of license to do business after all these years of ripping people off. more

Sold me a used volvo, claimed he had taken care of the car for 20 years. Turns out it was a salvage title. Had to rebuild myself otherwise the car would have been a total monetary loss. The quality of the work that had been done within the past was some of the worst I have ever seen. This is a totally dishonest guy who comes across as a great mechanic and used car salesman but in reality is a total scam artist. Deal with this guy at your own risk. Pros: Friendly enough guy Cons: Cons you with his nice guy act, a total scam artist more

Rich at Volvo's Only seems like a nice guy but he's totally one of those used car shyster types. i bought a used car here and ignored the warning signs (he said both cars i test drove belonged to little old ladies, yeah right). it drove fine, and i checked it out to the best of my ability, seemed like a good deal, so i bought it. i later realized the radiator didn't hold coolant/water. i took it to a different shop (TVG Volvo, highly recommended) where two hoses and the themostat were replaced. i wasn't about to take it back to Volvo's Only, even though i had a half-off warrantee for service--i don't trust them. just go look at their shop, it's a total mess. my car is fine now, and i'm happy with it, but believe me, i was angry, called the shop, they didn't answer the phone. will never set foot there again! avoid at all costs. go to TVG Volvo's Only for service, and don't buy a used car from a dealer, they are all crooks... more

I would not reccomend having your Volvo worked on here. The first time I went to pick up my car, the work wasn't completed. They acted as if it was my fault because I was in a hurry. When I offered to leave the car to be finished, they turned the story and suddenly they didn't have time. I tried three times to bring it back for the work to be complete, each time being told they didn't have time. (of course, I had already paid) When they finally took the car back, the work that was done on my car was careless. The interior carpet of my car was trashed and there were black smudges all over the new roofliner. I have also heard stories of people test driving the used vehicles these people sell. The sales person will turn up the radio to drown out the problems with the engine. Overall, the place is really shady. I won't be returning. Pros: They talk a good Talk Cons: unreliable, will skimp on work, increase labor more

churns out sales to replenish repair business. i've never met more unhappy people than those picking up their cars at this place. seems everybody has a horror story to relate. it didn't take me long to realize that this was NOT the place to have my volvo worked on. Cons: repair rip off more

I was not surprised by my bill after having some work done on my Volvo. After examining the bill, I noticed they upped the price of labor and downed the parts, so the total was the same as what they had quoted, but less work was done. Not only that, they didn't replace everything correctly after doing the maintenance work, causing further damage to my car. I should have known that a place that also sells used cars would not go the distance when it comes to repairing them. Thanks Volvos Only! Pros: Knowledgable, Worked quickly, Fixed my car Cons: On ripping you off!, Worked sloppily, Created new problems! more